Just had a very bad experiences dealing with their sale admin office (manager). I had booked and forced to cancel it. To get the refund, I was asked to give this letter and that letter to support. All kind of excuses just to cover up their sales quota. mentah2 sudah jual tapi kena reject. so it wont look nice to their bosses.

Sometimes it is not about location and pricing but customer services is very very important for buyer to have the trust on the developer's future projects. right now, i will say bye bye to all Setia Haruman future projects and also their parent company projects. I was treated like a beggar.

For the record, I had canceled other bookings as well and non of the other give me the trouble for refund.