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Unifi Official TM UniFi High Speed Broadband Thread V13, FREE Installation & 1-month subscription
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ubsacc2004
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Dec 26 2011, 08:14 PM
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hi last friday i online apply unifi VIP 50 and today customer service called me but i`m existing tm streamyx customer.
I`m shall terminate streamyx service before this friday unifi installation?
what i need to bring to terminate streamyx ? and do i need settle my last payment ?
tks.
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ubsacc2004
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Dec 26 2011, 09:14 PM
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so sorry . haha . yes VIP 5. thanks for correct me.
what do u mean by miscarry ? may you elaborate more ?
thanks.
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ubsacc2004
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Dec 27 2011, 09:51 AM
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QUOTE(ubsacc2004 @ Dec 26 2011, 09:14 PM) so sorry . haha . yes VIP 5. thanks for correct me. what do u mean by miscarry ? may you elaborate more ? thanks. todayi go to TM point. The rceptiontold me i must have proof that i must have proof unifi had installed then only can terminate. is that true ?
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ubsacc2004
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Dec 27 2011, 03:17 PM
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QUOTE(ReVolVolution @ Dec 27 2011, 03:05 PM) Guys, How's the installation of unifi? Does it involve hacking of walls? Wiring can be seen? Am on landed property. Thanks. yes for landed house. small drills will do.
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ubsacc2004
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Dec 27 2011, 04:42 PM
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QUOTE(rattan @ Dec 27 2011, 04:39 PM) Just take the installation completion sheet that you signed on the day of the installation. ok this only can get it after this friday installation. thanks.
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ubsacc2004
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Dec 27 2011, 05:09 PM
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QUOTE(rattan @ Dec 27 2011, 05:06 PM) Usually if instructed during the sign up, the streamyx + phone line or either one (depends on user demand) will be auto terminated within 2-3 weeks after u get the unifi. ok but the TM staff called me that i need terminate by own at any TM point. Thanks.
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ubsacc2004
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Dec 27 2011, 05:16 PM
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QUOTE(rattan @ Dec 27 2011, 05:13 PM) Then you better go to TM point the moment you get yr unifi installed. Or else later  yes correct . after unifi installation. thanks.
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ubsacc2004
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Dec 29 2011, 02:36 PM
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QUOTE(Sadru @ Dec 29 2011, 02:29 PM) hi guys, could u guys direct me to the proper person to ask for getting unify? i plan to upgrade from 4mbps to unify this month and i need all the details before proceed, as usual its about how much RM i needed to make all of this possible.. i`m just apply online via TM unifi wor. i`m also streamyx existing user 1mbps. and after 3 days they called me for this friday installation. the technician called me no need charges all is FOC as i stayed at high rise. do u stay at landed house ? any renovation ? thanks.
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ubsacc2004
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Dec 29 2011, 03:00 PM
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QUOTE(Sadru @ Dec 29 2011, 02:55 PM) hi, thanks for the feedback, currently im staying in an apartment. does that consider high rise? dont mention it. yes consider high rise. hehe eager for tomorrow installation. hopefully can online without hassle and terminate streamyx this saturday. thanks.
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ubsacc2004
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Dec 30 2011, 08:48 AM
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QUOTE(debbierowe @ Dec 30 2011, 08:40 AM) hi all, the phone calls are not free to all tm landline right? this feature is only for streamyx rite? Unifi is free for all nationwide tm landline. streamyx is not as i`m need paid rm27.00 monthly fees and pay as per usage.
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ubsacc2004
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Dec 30 2011, 09:56 AM
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yahoo unifi contractror called me to confirm i`m at home. hehe.
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ubsacc2004
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Dec 30 2011, 12:00 PM
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do anyone encountered problem for HyppTV ? error code : 108001. i reset many times the set-top box but it still pop out this message. thanks.
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ubsacc2004
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Dec 30 2011, 01:19 PM
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QUOTE(1282009 @ Dec 30 2011, 01:17 PM) Finally my Unifi is installed this week after almost 2 weeks of waiting ..  hehe me too but i just wait for 1 week. but can u watch Hyptv ? i cant watch at all and always have error message request time -out .
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ubsacc2004
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Dec 30 2011, 02:29 PM
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QUOTE(xiiao2norm @ Dec 30 2011, 02:24 PM) thx unifi .. install already.. the speed is fast... but no problem in IPTV ? thanks.
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ubsacc2004
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Dec 30 2011, 02:42 PM
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QUOTE(xiiao2norm @ Dec 30 2011, 02:33 PM) nothing happen with the iptv very well..  hm for me always prompt error code. called cust service but no help too.
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ubsacc2004
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Dec 30 2011, 03:06 PM
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QUOTE(ubsacc2004 @ Dec 30 2011, 02:42 PM) hm for me always prompt error code. called cust service but no help too. anyone can help ? i`m cant watch IPTV too. but if i turn off eveyrthing and let IPTV on then i can view it. weird.
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ubsacc2004
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Dec 30 2011, 04:25 PM
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QUOTE(izzat80 @ Dec 30 2011, 04:16 PM) haha ok ok. how is my IPTV ? no signal and now its ok but i just can watch channel 150. cannot press for other channel. anyone encountered same problem? weird.
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ubsacc2004
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Dec 30 2011, 04:43 PM
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QUOTE(izzat80 @ Dec 30 2011, 04:34 PM) bro i thought they install ur unifi today?? why no check the technician? that thing u describe is strange...so u can view channel but only one? just call tm bro sound like config prob yes they installed unifi today. when he at here the IPTV is ok but now is not OK. weird. yes even customer service also said strange but they said my account is not activated as the installation date should be 10th jan 2012. and not by today. yes i only can view 1 channel. when technician at my hse he can showed me many channels even VOB. strange ? haha.
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ubsacc2004
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Dec 30 2011, 04:50 PM
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QUOTE(xiiao2norm @ Dec 30 2011, 04:48 PM) Damn my house got astro.. so iptv must put my room..full off hdmi cable good lor. hehe.
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ubsacc2004
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Dec 30 2011, 05:27 PM
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wow call TM support also charged ? ai yo i called 4 times leh.
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