oh well, sri computer, i also have a problem when tat time i wanna buy a LCD, i told him tat i wanan check izit any dead nots or black dot<actually sure got, but i wan the lesser> and some physical damage, then he just said canot, canot open the box for testing unless u bayar dulu and he continue said u sudah test, u mesti tak mau ...Zzzzzzz.....i really spechless tat time, oh my god, i just wanan test and check probaly, izit any problem v a customer to check the stuff they wanan buy ? i dont understand why he said like tat ..i have my rights to check it and if the stuff is ok ..i guarantee grab it...!! Zzzzz....wat a service...