Dec 13 2011, 10:41 AM
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You made some good points there.
QUOTE(fadthil @ Dec 13 2011, 02:41 AM)
bro, you are right but in these cases, it was not our fault because Amazon in the first place appointed a not-so-efficient shipping company namely iparcel to distribute their products worldwide where more than often, goods went MIA or very much delayed for some strange reasons.
As a consumer (and their customer), we just exercise our rights by informing them the goods didn't arrive on the estimated dates given by them. I can understand your concern (and mine too) if we abuse this privilege by demand them refunds blindly. The refunds I received was at their own will.
Yes, it's our right as a consumer to file a complain if there is late delivery. But i seems to notice some of us (in my hazy memory) ask for refund even a week late delivery. I mean a week! Are we really really so keen and in urgent to watch the movie in such a hurry? Or while waiting for the new BD arrival, can we watch other 70 BD titles that we have not watch before (some still in shrink wrap)? I think we should wait a week, then we complain, if after 2 weeks, we ask for refund or partial refund. It's not something that we are so urgent to get within the estimated time, example say I order a astronomy telescope because I have a star gazing trip in the next few weeks, but Amazon fail to deliver within the timeframe, then of cos i am pissed.As a consumer (and their customer), we just exercise our rights by informing them the goods didn't arrive on the estimated dates given by them. I can understand your concern (and mine too) if we abuse this privilege by demand them refunds blindly. The refunds I received was at their own will.
I fear for the day when Amazon retracted their policy and bar their items to be delivered to here anymore. It could happen, because they may feel it's not worth the hassle to deal with all those refund of late delivery and lost delivery, and most of the time, Amazon knows it's not their fault but our Ketam and Pos Malaysia's fault. I also dont know where does this mentality iParcel-service-suck comes from, I have about 8 times delivered by them, only once is late, 2 months late.
Have u guys notice those 3rd party sellers in Amazon, all of them can deliver to Singapore but not here, even an idiot can tell u it's not due to geographical reason why they can't deliver item to here.
QUOTE(maskedchan @ Dec 13 2011, 09:20 AM)
Newbie come in is like this...
Same thing happen to bro langit last time...
But now he is knowledgeable after educate by us
What newbie? If anything this so called newbie Hwoarang said, that you are not agree, then spit it out here and now. Forum is a good platform to debate.Same thing happen to bro langit last time...
But now he is knowledgeable after educate by us
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