Dec 20 2011, 01:05 PM
QUOTE(xvestigex @ Dec 20 2011, 12:40 PM)
20th Dec,2011
Made a call to BHL Construction Executive Chairman Datuk Lim to complain about the admin staff known as Ms.Ong and marketing staff known as Terence Tea.
Ms.Ong - no manners and rude when handling customer call
Terence Tea - lack of responsibility and profesionalism, I never get my official receipt till now from the moment i paid the booking fees as Terence been telling me he will pass to me and I wait till dont know when.
During the refunding period, he just dont follow up nor update me as much as when I was about to pay booking fees.
These 2 are good in pushing responsibility to each other which made up a bad management by BHL Constrution imo.
sound teruk........complain and affect their year end bonus....Made a call to BHL Construction Executive Chairman Datuk Lim to complain about the admin staff known as Ms.Ong and marketing staff known as Terence Tea.
Ms.Ong - no manners and rude when handling customer call
Terence Tea - lack of responsibility and profesionalism, I never get my official receipt till now from the moment i paid the booking fees as Terence been telling me he will pass to me and I wait till dont know when.
During the refunding period, he just dont follow up nor update me as much as when I was about to pay booking fees.
These 2 are good in pushing responsibility to each other which made up a bad management by BHL Constrution imo.
Quote
0.0339sec
0.71
7 queries
GZIP Disabled