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Credit Cards AM Bank Credit Card, Cash Back 25% for Caltex till Dec 2011

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svefz
post Aug 1 2015, 10:21 PM

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Joined: Nov 2011
QUOTE(jkngo2003 @ Jul 31 2015, 11:44 AM)
any new card holder here, i applied the card at branch last monday. may i know when my card can be approved. when i can get the card? thanks for your all info.
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I submitted document to branch on 13/7/15 and get the card on 29/7/15
svefz
post Aug 12 2015, 04:55 PM

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Joined: Nov 2011
QUOTE(fruitie @ Aug 12 2015, 04:02 PM)
Yea hoo! biggrin.gif

Should be able to qualify. smile.gif I bought Tesco vouchers. smile.gif

Spread the news to my colleagues I can help them to reload TnG. rolleyes.gif
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Any service charge for reload TnG at Tesco? biggrin.gif
svefz
post Aug 12 2015, 04:58 PM

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Joined: Nov 2011
QUOTE(MGM @ Aug 12 2015, 04:32 PM)
Another CS another explanation. rclxub.gif  rclxub.gif  doh.gif rclxub.gif. Will try to get a B&W reply from customercare@ambankgroup.com before rejoining the program on 15-8-15.
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Yes, I emailed to the customer care just now but they can deny because the cashback is base on first come first serve basic cry.gif
svefz
post Nov 6 2015, 03:13 PM

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QUOTE(fruitie @ Nov 5 2015, 04:10 PM)
Not yet, I give them till next week.
Nope, this is not a contest. smile.gif
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I received the rebate on 28/10/15 too. I swiped RM2100 instead of RM1600.
svefz
post Nov 18 2015, 10:22 AM

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Junior Member
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Joined: Nov 2011
QUOTE(fruitie @ Nov 18 2015, 10:09 AM)
I got an answer from AmBank which I find it totally unacceptable. I will escalate to BNM.

i) First come first serve basis. I understand this point but my supplementary card's dates are later than my principal card which I spent in the morning of the first day.

ii) The CS was saying everyone is entitled for once for this whole campaign. I asked him  to show me the TnC. I guess he later realised he said the wrong thing.

Anyway, what's the email add of BNM for me to escalate this kind of things?

Thanks. smile.gif
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The email is bnmtelelink@bnm.gov.my but as my experience BNM only forward our issue to the complaint department head. doh.gif

QUOTE
Tuan / Puan,

Aduan terhadap Malayan Banking Berhad

Kami merujuk e-mel Encik XXX bertarikh 11 November 2015 berhubung perkara di atas.

Tuan/Puan dikehendaki mengambil tindakan berhubung isu-isu yang dibangkitkan oleh pengadu dan memberi maklum balas terus kepada pengadu berkenaan dalam tempoh dua minggu dari tarikh e-mel ini. Sila kemukakan sesalinan surat maklum balas tersebut kepada Bank Negara Malaysia untuk tindakan kami. Kami akan memberi maklum balas kepada pengadu, sekiranya perlu.

Sekian, terima kasih.


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