agree with JinXXX on the pics. since u are a fairly new user @ LYN, ppl might think u are defaming the contractor. Perhaps you could post some pictures as proof of the horrible works done.

This is something quite true. I happen to be having lunch with a contractor friend of mine recently when he received a phone call from his lawyer pertaining to a case that he has taken up with one of his client. BTW, this client is a famous Tan Sri. The construction of his bungalow was completed as per the instructions and specification of the Architect engaged by the house owner. The house owner is now refusing to honour payments for some of the work done and certifies by the Architect & QS. This now, going into arbitration.
Sometimes, these owners thinks that they are somebody and thinks that they can get away with what ever they wants.

Not only about rich person, some other customer some time is pain in the azz also.

After 6 months of doing renovation, I made many friends with contractor and worker, one worker when we where having tea told me they face a customer previously that hold 10% of final payment don't want to give, asking them to extra work, and end up only give 5%.

Another one even better, ask few contractor to quote, than use the lowest quote and show to the other contractors and ask for lower, and ask again few more round of contractor to lower the price using other quote. End up the house half done contractor don't want to work, and that house still not complete till now.