My A70 was bought on 16Nov2003

hey you guys.. do you all have to pay anything for the service charge.. or issit completly free
i own a a70 and just send it for repair today.. it is coming back in 2-3 weeks time.. hrmm.... hope everything is free lo..
DAm ccd... ...

I paid rm100 service charge for my canon S1 bcoz the CCD also KOed.

I am delighted with the service that Canon rendered to me today. My 3 year old iXUS v3 camera failed out of the blue one day.. After researching at Canon website and lowyat.net, it seems to be a known problem, a defect. Some people claimed that Canon replaced the camera for free. I wasn't so hopeful because my camera is 3 year old, after all. I thought I need to make a scene, to insist on the free replacement or maybe speak to the powers that be. Well, it turned out that I don't have to do a thing at all.

The Canon Sales and Marketing center is located near the Subang airport, somewhere near Hyatt Saujana. They are opened everyday from 8am - 8pm except Saturday and Sunday. I went at 5pm today, parked indoor (free parking, btw) and went to the service center. There was just one customer. I took my number and waited for 2 minutes. The technician, a Mr Tan, served me. I showed him the sympton and he inspected the camera. He said that something was wrong with the CCD and they will replace a new one for me. He asked me to bring my charger because I have to return it in exchange for a new charger and battery. That's it! No arm twisting. No need to show receipt. No need to show warranty or whatnot. He typed something in the PC, printed a receipt and asked me to sign. He said they will SMS or call me in a week. I will get a brand new IXUS v3.

WOW..

Now, that's customer service!

defective of the SONY CCD on Ixus V3 .... ?
haha , so don't buy SONY camera ~

Some clarification to make here...

Canon compacts using Sony CCD? At first i thought Canon using their own CCD...now my mind is in a confused mode...

This post has been edited by medallion: Mar 1 2006, 09:34 PM

that was before i think ?
now using Digic processor lo .....
hehehe

My Canon S1 IS of 1 1/2 year is also showing symtom of distortion on the LCD. But I don't see my model listed as the affect lots. Sure they are also not using the Sony CCD?

My Bro's Canon S1 IS CCD died out of the blue. Just pitch black LCD on capture mode. Strangely it's not listed

u mean it is not on the list of getting free repairing ar?
that is becoz , it is not using sony ccd gua?

Ok, Canon called me to collect my new replacement camera. Guess what? The gave me a new model. Canon IXUS i Zoom. 5.0mp with 2.4x optical zoom. For FREE! Wow. This IS what customer service is all about!

this happened to me since yesterday .. is this the same problem?.. my camera is powershot a60


since i bought this from telvince, i don't think it can be repaired at canon sc. is there any other alternative?

u can try, coz a lot of comp replace ccd fault for free,
but there will be service charge,

ya... this kind of customer service... should b a model of local companies & gov agencies...

My problem looked like the screenshot in this link
http://www.photo.net/bboard/q-and-a-fetch-...aUG&unified_p=1

which is very different from yours.. but you can try..

Mine is having this problem :-

First time shoot :



After shake it and warm up a little :



Another example when cold shoot :



After shake or zoom in and out back to normal :



Since is not related to this CCD. Anyone can tell me how much Canon service charge is just to check? And any idea how much will it cost to fix this problem?

just send your camera to canon malaysia !
they will call you or sms you the price of fixing if they find out problem with your camera !

for minolta digicam, where should i send for service??? my CCD suddenly dead as well ...

wah same like my A75 cry wht can do ?? later i post up my pic lagi teruk
where can repair har? my camera not from canon sc. one same like shinnksuke




same like mine how

This post has been edited by ~\G.O.D/~: May 15 2006, 04:44 AM

mine was a sony dsc-p92....
my camera have some problem with photo shoot mode...
i view photo that i snap no problem...
but turn to photo shoot mode.. the lens come out a bit then auto cut off the power.. like suddenly no power...
is it related to this??