Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Any one having same issue with PeugeXt 207, new car, new problem

views
     
SUSMatrix
post Oct 4 2011, 10:07 AM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(joo88 @ Oct 4 2011, 09:18 AM)
Already offcial wrote in, PeugeXt Malaysia ignore !

Contact them at their Facebook page, issue report block by them !

So posted at this forum, objective is not FEEDBACK about their quality issue.

Next should be bring this to paper.
IS the aftersales service provide by PeugeXt Malaysia

PeugeXt by NasXm Sdn Bhd ...

PeugeXt Malaysia having good salesman but after sales service was legendary


Added on October 4, 2011, 9:20 am
This rule not apply on this company.

1st is they just recevie your complain and keep quiet for few months.


Added on October 4, 2011, 9:27 am
Good job is protecting your brand.
Everything official wrote into peugeXt MAlaysia, service center having all issue recorded and verify by technical manager,  until today peugeXt MAlaysia still quiet there.

Wrote at peugeXt MAlaysia Facebook, block by them on the spot, what a good job by peugeXt MAlaysia again.

I am not 207 owner, my friend would clarify further on this.
*
Like this, should make report to consumer tribunal. Also, get your copy of the letter to them hand delivered, with a signed acknowledgement copy (get the people there to sign and stamp)...then cannot say "didn't receive letter" excuse. Looks like they hell bent wanna ignore ur friend.
TSjoo88
post Oct 4 2011, 11:29 AM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(Matrix @ Oct 4 2011, 11:07 AM)
Like this, should make report to consumer tribunal. Also, get your copy of the letter to them hand delivered, with a signed acknowledgement copy (get the people there to sign and stamp)...then cannot say "didn't receive letter" excuse. Looks like they hell bent wanna ignore ur friend.
*
Note, Thank you for advise.

lowpro
post Oct 4 2011, 02:58 PM

Getting Started
**
Junior Member
180 posts

Joined: Jan 2009
hi joo,

u can speak to their new service manager at glenmarie if u still want to try to contact them. his name is mr leong. anyway, i think maybe the way the note was posted on their fb could be too abrasive. understand also some owners can get pissed if they have unresolved issues but they only ban if the person 1) posts abrasive language 2) spams their fb page 3) screws up the company but does not provide details. if your friend did not sound like that, i think they would not have banned him... or her.

anyway, hope u get your friend's case gets settled soon.

This post has been edited by lowpro: Oct 4 2011, 02:59 PM
TSjoo88
post Oct 4 2011, 03:30 PM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(lowpro @ Oct 4 2011, 03:58 PM)

hi joo,

u can speak to their new service manager at glenmarie if u still want to try to contact them. his name is mr leong. anyway, i think maybe the way the note was posted on their fb could be too abrasive. understand also some owners can get pissed if they have unresolved issues but they only ban if the person 1) posts abrasive language 2) spams their fb page 3) screws up the company but does not provide details. if your friend did not sound like that, i think they would not have banned him... or her.

anyway, hope u get your friend's case gets settled soon.
*
Thanks Lowpro, would revert to my friend regarding this Mr. Leong, if you could provide Mr. Leong mobile or email could be the best.

Objective of posting issue facing in forum are not pointing on product quality, but seriously hope the manafacturer could "care" about customer who spend money on their product.

Customer service rules the games, nowsaday.

Thank you very much.

lowpro
post Oct 4 2011, 04:20 PM

Getting Started
**
Junior Member
180 posts

Joined: Jan 2009
QUOTE(joo88 @ Oct 4 2011, 03:30 PM)
Thanks Lowpro, would revert to my friend regarding this Mr. Leong, if you could provide Mr. Leong mobile or email could be the best.

Objective of posting issue facing in forum are not pointing on product quality, but seriously hope the manafacturer could "care" about customer who spend money on their product.

Customer service rules the games, nowsaday.

Thank you very much.
*
sent u a pm.
TSjoo88
post Oct 4 2011, 07:01 PM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(lowpro @ Oct 4 2011, 05:20 PM)
sent u a pm.
*
Thank you very much !!

Would try it out !
unig
post Oct 4 2011, 07:03 PM

Getting Started
**
Junior Member
152 posts

Joined: Sep 2009


Itu lar... beli lagi French car shakehead.gif
TSjoo88
post Oct 5 2011, 10:45 AM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(joo88 @ Oct 4 2011, 04:30 PM)
Thanks Lowpro, would revert to my friend regarding this Mr. Leong, if you could provide Mr. Leong mobile or email could be the best.

Objective of posting issue facing in forum are not pointing on product quality, but seriously hope the manafacturer could "care" about customer who spend money on their product.

Customer service rules the games, nowsaday.

Thank you very much.
*
Latest update:

Coming friday meeting service manager again.

Thank you for Lowpro suggestion.
meto
post Oct 5 2011, 10:51 AM

Getting Started
**
Junior Member
65 posts

Joined: Feb 2005


QUOTE(unig @ Oct 4 2011, 07:03 PM)
Itu lar... beli lagi French car shakehead.gif
*
FRANCE car is good...
I drive 308 for 2 year already.. no issue..
may be just a luck ...
unig
post Oct 5 2011, 10:56 AM

Getting Started
**
Junior Member
152 posts

Joined: Sep 2009


QUOTE(meto @ Oct 5 2011, 10:51 AM)
FRANCE car is good...
I drive 308 for 2 year already.. no issue..
may be just a luck ...
*
next year the problem will start coming thumbup.gif
TSjoo88
post Oct 5 2011, 11:10 AM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(meto @ Oct 5 2011, 11:51 AM)
FRANCE car is good...
I drive 308 for 2 year already.. no issue..
may be just a luck ...
*
good luck
abubin
post Oct 5 2011, 11:18 AM

10k Club
********
All Stars
10,429 posts

Joined: Jan 2003



they should not block you from facebook unless you are posting something that is harsh and unreasonable and untrue. You should complain to peugeot HQ on this.

Also, you cannot complain to consumer tribunal because it is only for cases where the value is less than 30k.
SUSMatrix
post Oct 5 2011, 02:15 PM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(abubin @ Oct 5 2011, 11:18 AM)
they should not block you from facebook unless you are posting something that is harsh and unreasonable and untrue. You should complain to peugeot HQ on this.

Also, you cannot complain to consumer tribunal because it is only for cases where the value is less than 30k.
*
Yeah....i complained Proton their GPS is a rip off at their FB....they politely replied the matter will be brought to the attention of their management and reply me....whether reply or not is one issue, at least they didn't rub off my remarks...smile.gif


Added on October 5, 2011, 2:17 pm
QUOTE(meto @ Oct 5 2011, 10:51 AM)
FRANCE car is good...
I drive 308 for 2 year already.. no issue..
may be just a luck ...
*
I drive Savvy 4 years+ no issue...oh wait....it has France DNA also.... tongue.gif But frankly, i dun like French....deal with them last time on work....quiet arrogant people.

This post has been edited by Matrix: Oct 5 2011, 02:17 PM
TSjoo88
post Oct 7 2011, 10:00 AM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(Matrix @ Oct 5 2011, 03:15 PM)
Yeah....i complained Proton their GPS is a rip off at their FB....they politely replied the matter will be brought to the attention of their management and reply me....whether reply or not is one issue, at least they didn't rub off my remarks...smile.gif


Peugoxt just block all "Feedback" without looking into the issue reporting.



Added on October 5, 2011, 2:17 pm
I drive Savvy 4 years+ no issue...oh wait....it has France DNA also.... tongue.gif  But frankly, i dun like French....deal with them last time on work....quiet arrogant people.
*
penembak88
post Oct 8 2011, 10:18 PM

Getting Started
**
Junior Member
62 posts

Joined: Apr 2006


I received my car 207SV on 5th oct 2011 and the next day shriek sound from window on passsenger side. Maybe lowpro can help.
TSjoo88
post Oct 9 2011, 04:14 PM

Getting Started
**
Junior Member
78 posts

Joined: Jul 2006
QUOTE(penembak88 @ Oct 8 2011, 11:18 PM)
I received my car 207SV on 5th oct 2011 and the next day shriek sound from window on passsenger side. Maybe lowpro can help.
*
you will never walk alone
lowpro
post Oct 9 2011, 05:12 PM

Getting Started
**
Junior Member
180 posts

Joined: Jan 2009
QUOTE(penembak88 @ Oct 8 2011, 10:18 PM)
I received my car 207SV on 5th oct 2011 and the next day shriek sound from window on passsenger side. Maybe lowpro can help.
*
shriek sound? when driving? when opening the window?

by the way, some owners have improved the 207's handling very simply and at very low cost. not sure if it can work with the sv or not.

This post has been edited by lowpro: Oct 9 2011, 05:21 PM
ar188
post Oct 9 2011, 06:08 PM

Look at all my stars!!
*******
Senior Member
9,206 posts

Joined: Jun 2006
QUOTE(unig @ Oct 4 2011, 07:03 PM)
Itu lar... beli lagi French car shakehead.gif
*
user posted image

biased comment.. hmm.gif

doh.gif
penembak88
post Oct 9 2011, 11:24 PM

Getting Started
**
Junior Member
62 posts

Joined: Apr 2006


QUOTE(lowpro @ Oct 9 2011, 05:12 PM)
shriek sound? when driving? when opening the window?

by the way, some owners have improved the 207's handling very simply and at very low cost. not sure if it can work with the sv or not.
*
when opening the window.

what do u mean 'some owners have improved the 207's handling'? they do some modification? should be 207 and 207sv is the same. the different is the body kit.
lowpro
post Oct 10 2011, 05:08 PM

Getting Started
**
Junior Member
180 posts

Joined: Jan 2009
QUOTE(penembak88 @ Oct 9 2011, 11:24 PM)
when opening the window.

what do u mean 'some owners have improved the 207's handling'? they do some modification? should be 207 and 207sv is the same. the different is the body kit.
*
hmmm, for the squeak, try using silicon spray. any service centre will have it. as for the handling, use 206 front springs and lower the torsion beams accordingly. the difference is fantastic! looks good too!

3 Pages < 1 2 3 >Top
 

Change to:
| Lo-Fi Version
0.0176sec    0.43    6 queries    GZIP Disabled
Time is now: 16th December 2025 - 04:02 AM