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 BLUE SCREEN on new laptop help, hang then blue screen with word

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justin_83
post Sep 27 2011, 10:04 PM

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it would much helps if you attach with dump files.
justin_83
post Sep 28 2011, 11:23 AM

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1. reset your mobo cmos settings
2. clean all the existing ATI driver and software
3. install the driver from manufacturer CD.
4. test run again.
justin_83
post Sep 28 2011, 01:18 PM

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hmm, you can go to bios there and set to default factory settings.
btw, you already done the 2nd and 3rd step so just test the result any error again or not if not then you can skip the 1st step.
justin_83
post Sep 28 2011, 01:32 PM

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then try diff version of GC driver, if manufacturer driver having problem then go to ATI download the latest driver. for GC setting just left it default.
justin_83
post Sep 28 2011, 03:24 PM

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mind to show us your laptop temperature?
justin_83
post Sep 29 2011, 10:25 AM

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after do some research in Google still can't found any good answer, the last resort for you i think is update the bios probably.
if happens again you better just send it for warranty.

justin_83
post Sep 30 2011, 10:53 PM

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are you sure you update the correct version?
try to remove battery and power plug then wait for a while then connect it back.

*laptop still new just send for 1 to 1 swap.

 

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