Instead of passing the card to zhen^whei, you should just go to the distributor and RMA it yourself.
Don't forget to bring your PC with you so that you can prove that it's faulty.
idealtech
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 Sep 26 2011, 05:15 PM
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14,909 posts Joined: Jul 2005  
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Sep 26 2011, 06:38 PM
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QUOTE(vlwl17 @ Sep 26 2011, 05:50 PM) i would shawty if i knew who is the distributor or their contact. do u happen to have the info? then again i dont know if they will allow an end user to rma. i heard usually have to go back to the retailer and they would then accept the rma. nah dont really need to bring my pc but i would for good measure i will if its possible to go down this road. at least i can make my complain to them also bout this but in the end it doesnt make any diff because they are getting orders from zhen lol Some distributors does allow end user to RMA directly but some doesn't.I'm not sure whose the distributor for Sapphire but in their website, they've listed 2 distributors in Malaysia. Try calling them, maybe they can help. Give as much information as possible. BUILD TECHNOLOGY SUPPLY SDN BHD 1st Floor, Left Wing Infinite Centre Jalan 13/6 46300 Petaling Jaya Selangor TEL : 603-7955 3699 ________________________________________________________________________ JW POWER MARKETING SDN BHD Suite 6.14, 6th Floor, Imbi Plaza No. 28 Jalan Imbi 55100 Kuala Lumpur TEL : 603-2148 1307 |
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Sep 26 2011, 07:14 PM
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QUOTE(vlwl17 @ Sep 26 2011, 06:43 PM) thanks alot bro you are a great help. will try calling em 2moro. if only u could have been my superman earlier than 5o clock today lol... but again appreciate ur help alot Remember, you can always find the distributor for a product you bought just by looking at their website.Also, always ask the distributor if they accept end user direct RMA, because it's much much faster than sending it back to the retailer. |
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