idealtech 
Mar 29 2012, 04:35 PM
QUOTE(vlwl17 @ Mar 27 2012, 08:04 PM)
bro conclusion is in this thread. i didnt get an RMA unit but rather another unit which the distro said is a recon unit. both sapphire and distro very hush about whether or not my unit is a fault unit as i have ask for a copy of their findings but none of them seem to be able to produce any.
Added on March 27, 2012, 8:14 pm
well squall its good that u had a good experience with them but there are others that are not so lucky. but honestly from what u have said like delivery problem to claiming warranty stuffs are the norm practises of most companies or individual in lowyat. besides i remember ideal tech themselves boast about this too as in their warranty claims. my point is simple, if they dont do this their point of sales attractiveness will be less hence i wouldnt put it as a great after sales service but rather norm after sales service. but there are times when they dont do that or some other worse case then they fall into the category of terrible sales service.
And i intend to have this post up as long as i can to warn others about it. i would also recommend and encourage others to also do this (not only on idealtech) but other companies or individuals that trade in lowyat that are not up to par on their services. this is to warn others and make lowyat a better trading place. we malaysian are ethical ppl, and we dont take kindly to unethical behaviour, dealings or attitude.
Added on March 27, 2012, 8:23 pm
anglee, thanks alot for sharing. and i agree with u, even if its really the suppliers fault they should have apologize and call u back asap and not the other way. this goes to show how well they treat their customers. sometimes i think the authority of lowyat forum should have a warning tag on ppl like these so that when potential customers can see this tag and click on these links to read and learn up on who they are buying from and then make a decision to get it from them or not. more info last chance of being con or buying from a not so "good" seller.
Added on March 27, 2012, 8:24 pm
u are welcome yakumo. please do share if u have any warnings and dealings that others should know even if they are not those on idealtech.
Well, I'm having the same problem now. I just want to get my refund and return their product.Added on March 27, 2012, 8:14 pm
well squall its good that u had a good experience with them but there are others that are not so lucky. but honestly from what u have said like delivery problem to claiming warranty stuffs are the norm practises of most companies or individual in lowyat. besides i remember ideal tech themselves boast about this too as in their warranty claims. my point is simple, if they dont do this their point of sales attractiveness will be less hence i wouldnt put it as a great after sales service but rather norm after sales service. but there are times when they dont do that or some other worse case then they fall into the category of terrible sales service.
And i intend to have this post up as long as i can to warn others about it. i would also recommend and encourage others to also do this (not only on idealtech) but other companies or individuals that trade in lowyat that are not up to par on their services. this is to warn others and make lowyat a better trading place. we malaysian are ethical ppl, and we dont take kindly to unethical behaviour, dealings or attitude.
Added on March 27, 2012, 8:23 pm
anglee, thanks alot for sharing. and i agree with u, even if its really the suppliers fault they should have apologize and call u back asap and not the other way. this goes to show how well they treat their customers. sometimes i think the authority of lowyat forum should have a warning tag on ppl like these so that when potential customers can see this tag and click on these links to read and learn up on who they are buying from and then make a decision to get it from them or not. more info last chance of being con or buying from a not so "good" seller.
Added on March 27, 2012, 8:24 pm
u are welcome yakumo. please do share if u have any warnings and dealings that others should know even if they are not those on idealtech.
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