Your graphic card spoiled, u send it back to seller for RMA unless the seller stated on site service.
In this case, i believe no such service stated before the deal went through?
U might have lost your time, but shit happens and as long as seller is willing to help u to RMA, there's nothing wrong with seller.
U should know the consequence of buying stuff from seller who is situated far away from your place especially when shit happens and service is needed.
Now that seller is even willing to pay u for petrol out of goodwill, u r still not willing to accept that.
By logic, i don't get u.

P/S: I m not siding idealtech nor have i bought anything from him before. Merely commenting based on my logic.

hmm... i think other pls just stay off... adding more 2cent will not help to solve this case. leave the thread clean and let buyer n seller update the case yo...

not easy to be boss, not be too over be customer... cari makan jer...       

sometime ppl wil out of temper control... i think zhen wei will learn for this time    and TS, so your card solve?? hope you both can settle down with peace. 

The problem I think is with how idealtech is being run. They are trying to run the company like a distributor. Yet they want to sell to end-users. As you know being only a distributor, you don't need to do a lot of things with handling end-users. That is why distributors make a lot less profit per product. I understand they need to do this to help build-up the company as they are relatively a new company. Since the company now has certain reputation and starting to get business, they need to really re-think whether they want to continue selling to end-users or settle just being a distributor. If they want to continue with selling to end-users, they need to setup a better technical support to handle warranty issues.