I heard the new range is coming out on Apr but till date still no news yet too. Anyone have any ideas? 

you should refer to this.

Viera 2012

Saw a 50VT50K in PC Fair. RM7,499 negotiable. RRP RM9,999.

Hi SunnyK, which shop did u go to compare the St50? I am interested in ST50 too but haven't seen an actual unit yet to decide. Thanks!

A one-to-one exchange? Since the product is barely 24 hours out of its manufacturing box? That's what I see most reputable store entities do for purchases that is less than 24 hours. Hell, I see cases where folks get their products replaced one-to-one for items within the 7 days period! And this case with you is less than a day old. I buy this so that I can straight away use it, you have a better relationship with your distributor, you send the defective product back to your distributor and deal with that, NOT THE CUSTOMER. The customer is supposed to get this product DEFECT-FREE, not deal with YOUR responsibility of dealing with defective products and calling service centers left and right!

So the way you dealt with your sales is that good solds is out of your responsibility once it steps out of your delivery lorry, is it? Even if the product is less than 24 hours old? How easy it is for you to just dust off your hands and pass defective products to your customer!

I will need your company's registration number and full name, if this matter is not resolved by the time this week is over, it'll be escalated to the consumer claims tribunal. And I'm already filing up Form 1 of the claim already.



Do not test me, I've done more for lesser things than this. My profession allows me to see the extent of things consumers have the rights to, and what his/her rights are as a consumer. I know my rights, and I KNOW FOR A FACT that you're not being responsible as the representative of Panasonic's dealer with the way sneak around from dealing with the issue at hand here.