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 The Razer Thread v15

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j.sun
post May 11 2012, 05:11 PM

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QUOTE(KidsCode @ May 11 2012, 03:12 PM)
Hi all,

Would like to check is there any shop / location in Klang Valley able to repair Razer product (Keyboard Tarantula) that out of warranty ? Called Ban Leong Tech and they mentioned they also do direct changes of warranty item and no repairing.
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Apa sudah jadi with the Tarantula? Key stucked? Or just died? Not that I know of that there's shop repairing keyboards tho'. Even if it does, doesn't really worth it no? Might as well just get another keyboard instead. A mechanical keyboard maybe? brows.gif
j.sun
post May 11 2012, 06:00 PM

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QUOTE(KidsCode @ May 11 2012, 05:50 PM)
just died, using for 4+ years and think it should last longer. Just trying my luck as that time I bought the keyboard not cheap too. and now the mech kb so pricey.
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4 years + considered quite long already for a Razer product eh. That time it costed about RM300 plus right? My friend used to have a Tarantula as well. But used about 1 1/2 years iirc, quite a lot of keys got stuck and he gave up using it already. Although mech kb is pricey but it's worth it tho'. For my pov la, and once you go mech kb there's no turning back. You won't look at membrane kb anymore (my pov la). =)
j.sun
post May 22 2012, 10:38 PM

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QUOTE(terrytay2009 @ May 22 2012, 01:57 PM)
Hello guys,

First post here.

I owned a deathadder and it's serving me great until it died few days ago, got lights but not responding at all.

I brought it in LYP, still got few months warranty.

So should I bring back to LYP, or Ban Leong will accept the RMA ?

Thanks in advance, really miss my deathadder....if cant fix probably would get back deathadder..  cry.gif
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I would recommend you send your mouse back to whichever shop you bought your mouse from.

QUOTE(leonardoleo @ May 22 2012, 10:14 PM)
Seriously? says.com website has useful info about razer?? Or you just want ppl to click on the website? shakehead.gif
j.sun
post May 23 2012, 12:35 AM

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QUOTE(bardshah92 @ May 22 2012, 11:57 PM)
Yesterday I sent my Electra for RMA. normally how long I have to wait?
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That depends on the seller that you bought from. If fast enough, if should take about 2-3weeks time.
j.sun
post May 26 2012, 10:58 PM

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QUOTE(gyver @ May 26 2012, 04:57 PM)
Hi guys,

I just went to Ban Leong @ Wisma Academy today before 12:30pm as it was stated on their website that they are operational on Saturdays until 12:30pm.

No one was there, are they still in business??? I call the 03-79566300 number also no one pickup. So now where should I go to RMA my Mamba 4G. I bought the unit at 5G Gallery Ipoh Parade last year so I cannot simply go to any dealer in KL here rght?
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Just bring back to the shop where you bought your mouse from. Even if you brought to Ban Leong and there's staff there working, they will still ask you to send back to the place you bought the mouse, cause normally BL only deals with the retailers. Not end users like use. UNLESS, you bought directly from them from PC Fair. (If Im not mistaken la)

QUOTE(DarkEmotion88 @ May 26 2012, 08:59 PM)
pc expo dun hv any razer booth. but i did notice a small booth selling some razer stuffs but very little stock. definitely not ban leong. the expo so disappointing. in about 5 mins+- after the shutter open i already walked finished the whole place without anything catching my attention.
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QUOTE(Everdying @ May 26 2012, 09:07 PM)
lol, good thing i didnt go.
last yr i went pc expo there also got bored, so learnt my lesson already tongue.gif
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PC Expo, no need to go wan le. Nothing to see also. And summore it's at Mid Valley on weekends. Looking for parking there is hell of a time.
j.sun
post May 28 2012, 12:30 AM

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QUOTE(saykenn @ May 27 2012, 01:28 AM)
I've bought the DeathAdder only RM149 from the booth on Friday, but the driver not working "pop up No Mouse Detected", so I couldn't config the polling rate & dpi and button 4 & 5 also not functioning. Then I try to register the S/N @ Razer website; but unsuccesful and show message @ S/N - Product Serial already registered. Saturday I returned to the booth, the sales told me the driver not require to be installed. I told him I'm follow the official Razer website installation guide to download and install the driver; then they said may be is the defect and fully refund the money to me. Just wonder any of you guy have puschased the DeathAdder from there and how is it?
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You should ask the sales person back, where and how should I change the mouse settings like setting macros assigning button 4 and 5?

Anyway, did you install the latest firmware for your mouse? Note: Firmware and driver version are 2 different thing. And if you tried different USB port and it doesn't work, have you try on other PCs?

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