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 WTA Astro cannot receive channel 817, anyone face this same problem

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TSalvinfks78
post Aug 29 2011, 06:59 AM, updated 15y ago

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I can receive all other sports channel 811 - 818 except 817

Anyone face this problem b4 what you did? icon_question.gif thanks
TSalvinfks78
post Aug 29 2011, 11:09 AM

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QUOTE(thteong82 @ Aug 29 2011, 10:28 AM)
Very easy. Unplug your cordless phone. I mean switch off the power.

Astro aware of this problem, but couldn't solve it until now.
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I called customer support follow their instructions still cannot. She says must call serviceman come and adjust anthena and check decoder. Whatever happens have to pay them RM 50 mad.gif for him to come.

But how come all other channels no problem hmm.gif ??





TSalvinfks78
post Aug 29 2011, 01:04 PM

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QUOTE(keanzteoh @ Aug 29 2011, 12:14 PM)
Try putting the decoder in standby mode for the night. Maybe it works.
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thx will try
TSalvinfks78
post Aug 29 2011, 02:20 PM

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QUOTE(weichieh007 @ Aug 29 2011, 02:17 PM)
I also had this problem before I switched off my cordless phone and move it far away from the decoder. The golf channel also affected by the wireless devices somehow..
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Hey thanks for the suggestions smile.gif hmm.gif Coincidentally, there is a cordless phone my family just pasang near the decoder. Hopefully this is the problem. thumbup.gif


TSalvinfks78
post Aug 29 2011, 03:40 PM

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Normal decoder astro
TSalvinfks78
post Aug 29 2011, 06:54 PM

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QUOTE(weichieh007 @ Aug 29 2011, 02:17 PM)
I also had this problem before I switched off my cordless phone and move it far away from the decoder. The golf channel also affected by the wireless devices somehow..
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Hey thanks for answer all notworthy.gif

removing the cordless phone fixed the problem. rclxm9.gif

Hope anyone face problem can use this solution thumbup.gif

 

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