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 WTA Astro cannot receive channel 817, anyone face this same problem

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TSalvinfks78
post Aug 29 2011, 06:59 AM, updated 15y ago

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I can receive all other sports channel 811 - 818 except 817

Anyone face this problem b4 what you did? icon_question.gif thanks
IcyDarling
post Aug 29 2011, 08:45 AM

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did u call the management? U've facing his problem for a long time already is it?
thteong82
post Aug 29 2011, 09:28 AM

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Very easy. Unplug your cordless phone. I mean switch off the power.

Astro aware of this problem, but couldn't solve it until now.
TSalvinfks78
post Aug 29 2011, 11:09 AM

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QUOTE(thteong82 @ Aug 29 2011, 10:28 AM)
Very easy. Unplug your cordless phone. I mean switch off the power.

Astro aware of this problem, but couldn't solve it until now.
*
I called customer support follow their instructions still cannot. She says must call serviceman come and adjust anthena and check decoder. Whatever happens have to pay them RM 50 mad.gif for him to come.

But how come all other channels no problem hmm.gif ??





keanzteoh
post Aug 29 2011, 11:14 AM

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Try putting the decoder in standby mode for the night. Maybe it works.
TSalvinfks78
post Aug 29 2011, 01:04 PM

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QUOTE(keanzteoh @ Aug 29 2011, 12:14 PM)
Try putting the decoder in standby mode for the night. Maybe it works.
*
thx will try
weichieh007
post Aug 29 2011, 01:17 PM

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I also had this problem before I switched off my cordless phone and move it far away from the decoder. The golf channel also affected by the wireless devices somehow..
TSalvinfks78
post Aug 29 2011, 02:20 PM

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QUOTE(weichieh007 @ Aug 29 2011, 02:17 PM)
I also had this problem before I switched off my cordless phone and move it far away from the decoder. The golf channel also affected by the wireless devices somehow..
*
Hey thanks for the suggestions smile.gif hmm.gif Coincidentally, there is a cordless phone my family just pasang near the decoder. Hopefully this is the problem. thumbup.gif


acam2812
post Aug 29 2011, 03:35 PM

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Astro beyond kah?

TSalvinfks78
post Aug 29 2011, 03:40 PM

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Normal decoder astro
thteong82
post Aug 29 2011, 03:47 PM

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QUOTE(alvinfks78 @ Aug 29 2011, 11:09 AM)
I called customer support follow their instructions still cannot. She says must call serviceman come and adjust anthena and check decoder. Whatever happens have to pay them RM 50  mad.gif for him to come.

But how come all other channels no problem  hmm.gif ??
*
Why still call them?
Just switch off the cordless phone, then you can watch the 817 channel already.

For your information, you didn't subscribe full package. If got, you would realize a few other channel also affected with this issue, not only 817.

After switch off the cordless phone, and the channel is ok, just move the phone to a location where it won't interfere the frequency of Astro.
TSalvinfks78
post Aug 29 2011, 06:54 PM

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QUOTE(weichieh007 @ Aug 29 2011, 02:17 PM)
I also had this problem before I switched off my cordless phone and move it far away from the decoder. The golf channel also affected by the wireless devices somehow..
*
Hey thanks for answer all notworthy.gif

removing the cordless phone fixed the problem. rclxm9.gif

Hope anyone face problem can use this solution thumbup.gif
numbertwo
post Dec 11 2012, 02:13 PM

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From: PJ lamansara... :D


Tks guys...i have been wondering why 817 has been so shitty.. after a year and I finally found the problem/solution! Tks! Just couldn't understand why the cordless would harm a few channels ie. 817...

 

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