I think that's fine though. Perhaps, it can be "Excuse me sir, but may I know how should I address you?" Think it's a bit lengthy in my opinion. =/

Alright, here's another one on telephone etiquette. Let's say you are on the line and the person on the other side is looking for you (Good morning Sir/Madam, may I speak to Mr/Ms. [insert your name here]?), which of the following is the appropriate response?

1) Speaking.

2) This is he/she.

Are there any distinctions between the above two? The first one is by far the most common response and as for the second one, it's hardly used here in Malaysia (don't know about other countries) from what I have observed.

Also, are there any other responses besides the above two? Mind sharing them?

P.S If there are any grammatical errors, do point them out.

This post has been edited by edge_seraph: Aug 16 2011, 11:21 AM