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 My Gen 2 Story, Airbag Burst

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Conroe
post Aug 6 2011, 09:25 PM

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Read my case;

http://forum.lowyat.net/topic/1636137/+1060
MR_alien
post Aug 6 2011, 09:31 PM

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QUOTE(ben83 @ Aug 6 2011, 09:23 PM)
Replace or not, pay or not, it is the customer's choice but it is the service centre's duty to inform.

The airbag problem of older Gen2 is known problem & Proton already announced the recall for 2008 and older models.

http://www.mmail.com.my/content/51622-gen2...o-recall-proton
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ya..this one got recall
but other brand like toyota and perodua sometime also got inform
but their user also didn't replace it cuz it's expensive and got report also it didn't deploy or pre deploy
each is around 2-2.5k each for p1 and p2...toyota ones are more expensive
which is why car theft like to steal it
TSrickyro
post Aug 6 2011, 09:38 PM

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QUOTE(Conroe @ Aug 6 2011, 09:25 PM)
did they repair your Gen 2 FOC?
ben83
post Aug 6 2011, 09:46 PM

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QUOTE(MR_alien @ Aug 6 2011, 09:31 PM)
ya..this one got recall
but other brand like toyota and perodua sometime also got inform
but their user also didn't replace it cuz it's expensive and got report also it didn't deploy or pre deploy
each is around 2-2.5k each for p1 and p2...toyota ones are more expensive
which is why car theft like to steal it
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Now we are talking about Proton. Expensive or not, it is up to the customer to judge although for Gen2 it should be replaced for free.

Every 2008 & older Gen2 sent to Proton authorized service centres for car service, the airbag problem checking/replacement should be in the checklist. Otherwise we expect to see & hear more of this problem.

Of course there are customers that never send their Gen2 to authorized service centre for car service after warranty period, but this is a separate matter.
TSrickyro
post Aug 6 2011, 09:50 PM

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QUOTE(ben83 @ Aug 6 2011, 09:46 PM)
Now we are talking about Proton. Expensive or not, it is up to the customer to judge although for Gen2 it should be replaced for free.

Every 2008 & older Gen2 sent to Proton authorized service centres for car service, the airbag problem checking/replacement should be in the checklist. Otherwise we expect to see & hear more of this problem.

Of course there are customers that never send their Gen2 to authorized service centre for car service after warranty period, but this is a separate matter.
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I just sent my car for service just over a week ago at Proton Service Centre. They only did some regular maintenance
ben83
post Aug 6 2011, 10:00 PM

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QUOTE(rickyro @ Aug 6 2011, 09:50 PM)
I just sent my car for service just over a week ago at Proton Service Centre. They only did some regular maintenance
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That is why Proton is not doing good enough to prevent more of such cases from happening on loyal customer's Gen2 (sending their car to authorized service centre despite warranty expires).
TSrickyro
post Aug 6 2011, 10:07 PM

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QUOTE(ben83 @ Aug 6 2011, 10:00 PM)
That is why Proton is not doing good enough to prevent more of such cases from happening on loyal customer's Gen2 (sending their car to authorized service centre despite warranty expires).
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They just got to do a good job for me then...
SennaRacer77
post Aug 6 2011, 10:14 PM

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Conclusion : proton quality=LOUSY
yee5428
post Aug 6 2011, 10:25 PM

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QUOTE(MR_alien @ Aug 6 2011, 09:31 PM)
ya..this one got recall
but other brand like toyota and perodua sometime also got inform
but their user also didn't replace it cuz it's expensive and got report also it didn't deploy or pre deploy
each is around 2-2.5k each for p1 and p2...toyota ones are more expensive
which is why car theft like to steal it
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2~2.5k is cost for replacement dual air bag?
how about if i just ask them to check? will be charge ?
TSrickyro
post Aug 7 2011, 01:13 AM

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Not too sure. Will keep you guys updated on Monday
heihei
post Aug 7 2011, 01:25 AM

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QUOTE(MR_alien @ Aug 6 2011, 09:09 PM)
it is actually
if the airbag is install in good condition...no recall...no problem
if it pre-mature deploy and didn't deploy at all
we could only blame ourself for not checking and replacing it regularly
if i'm not wrong airbag have an "expire date" as well...after 2 year(i think)..need to replace already
and it's RM2k each....do u want to replace it??
which is why SC didn't check it...and we just leave it....leave it to luck...if lucky, it will deploy when accident despite after the 2 years


Added on August 6, 2011, 9:10 pm
including the airbag???...thn good...go for it
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its actually 10year and not 2 year sweat.gif sweat.gif sweat.gif

Conroe
post Aug 7 2011, 03:39 AM

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QUOTE(rickyro @ Aug 6 2011, 09:38 PM)
did they repair your Gen 2 FOC?
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Actually i went to PSC once the recall is announced and they noted my car's details and told me that they need to order the part,once it arrived they'll call me to get it replaced but they didn't call me even after 3 months plus of my last visit.

During the 4th month,my airbag deployed by itself.

I guess for my case it's different from urs because i've already went to PSC and they've key-in my claim for order the part but my airbag successfully deployed by itself before they call me.It's clearly their fault.They have nothing to argue other than just replace all of the involved parts for free of charge.I didn't pay anything.

Since u didn't notice the recall and u've called a 3rd party mechanic to remove it,i'm skeptical whether they'll do the claim for u but i would just advise u to try talking with them.Gd luck.

QUOTE(rickyro @ Aug 6 2011, 09:50 PM)
I just sent my car for service just over a week ago at Proton Service Centre. They only did some regular maintenance
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I think u should blame on u first because u didn't even knew about the recall,it was on news,papers and few local automotive web/blog/forum.If u notice it,im sure u've voice it out on ur last service or get it done months ago.2ndly the mistakes on PSC as well for not being concern enough to check through.
Thrust
post Aug 7 2011, 08:19 AM

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Did your steering cracked once the airbag was deployed? If I were you, might as well install a steering without airbag. Other cars... airbag saves life but this... It might take away your life. Imagine the airbag being deployed when you're cruising in the middle of the highway. Seriously dangerous.
dadurtyz
post Aug 7 2011, 11:13 AM

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QUOTE(Thrust @ Aug 7 2011, 08:19 AM)
Did your steering cracked once the airbag was deployed? If I were you, might as well install a steering without airbag. Other cars... airbag saves life but this... It might take away your life. Imagine the airbag being deployed when you're cruising in the middle of the highway. Seriously dangerous.
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This one so scary.. sweat.gif , sometime 10000:1faulty we cant avoided, depend on luck.
allenultra
post Aug 7 2011, 11:31 AM

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QUOTE(Thrust @ Aug 7 2011, 08:19 AM)
Did your steering cracked once the airbag was deployed? If I were you, might as well install a steering without airbag. Other cars... airbag saves life but this... It might take away your life. Imagine the airbag being deployed when you're cruising in the middle of the highway. Seriously dangerous.
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I don't think ur suggestion make much sense.
It has been reported through the mass media that the clock spring (airbag rotary coupling) need to be replaced and TS unfortunately not aware of that.

Then how about those Persona/Saga BLM/Exora/Myvi users with airbags equipped?
Anything with defect need to be changed, apply to this case as well. Changing to steering wheel without airbag will not solve the problem.


Other brands did recalled their cars as well for quality issues, we couldn't blame the manufacturer if owner did not return to rectify the problem.
To TS, I'm not pushing all the blame to you as you not aware of the news but sometimes bad luck does happen and unfortunately it fall on ur head this time.

If it just clock spring + steering airbag alone, the cost of the 2 spare parts won't be above 1.2k.
The driver airbag alone only cost around RM950 in retail price, after discount it will be less than that.

If the service centre advisors kind and smart enough, they should be able to help you claim the parts.
Daniel John
post Aug 7 2011, 12:21 PM

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QUOTE(LittleBear @ Aug 7 2011, 11:48 AM)
Please refer to this thread: http://forum.lowyat.net/topic/1636137/+1060*

Read and see the comments posted by Conroe... As you can see, when the airbag was deployed, the steering cracks & the cracked hard plastic could possibly hit your eyes. Don't you think its risky & dangerous when the airbag is deployed that way?? It seems PROTON did not design the steering well to cater for proper air bag deployment.
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have u ever been behind the steering wheel of BMW tat his driver airbag deploy?

this is fate, not design flaws
» Click to show Spoiler - click again to hide... «

Daniel John
post Aug 7 2011, 12:26 PM

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QUOTE(LittleBear @ Aug 7 2011, 12:22 PM)
Holy shiat!!... even BMW have cracked steering when airbag is being deployed?
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every car manufacturer designing a car which is safe until god want to show what he can do.


TSrickyro
post Aug 7 2011, 02:47 PM

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QUOTE(LittleBear @ Aug 7 2011, 11:48 AM)
Please refer to this thread: http://forum.lowyat.net/topic/1636137/+1060*

Read and see the comments posted by Conroe... As you can see, when the airbag was deployed, the steering cracks & the cracked hard plastic could possibly hit your eyes. Don't you think its risky & dangerous when the airbag is deployed that way?? It seems PROTON did not design the steering well to cater for proper air bag deployment.
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I was lucky enough that the plastic didn't hit other parts of my body. I think the airbag deployment was fine. I hope that my case is justified by proton and will give me a full repair to it. If not, I'll just install a racing steering with a horn and that is it

This post has been edited by rickyro: Aug 7 2011, 02:50 PM
allenultra
post Aug 7 2011, 05:47 PM

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QUOTE(LittleBear @ Aug 7 2011, 11:48 AM)
Please refer to this thread: http://forum.lowyat.net/topic/1636137/+1060*

Read and see the comments posted by Conroe... As you can see, when the airbag was deployed, the steering cracks & the cracked hard plastic could possibly hit your eyes. Don't you think its risky & dangerous when the airbag is deployed that way?? It seems PROTON did not design the steering well to cater for proper air bag deployment.
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There are so many possibility of how an accident occurred due to the impact direction.
Will steering wheel crack or bent? Does the legs of drivers actually bang the dashboard lower, steering shaft?

I guess you don't really know the car design well, and I dun think u shouldn't comment much by just doing some simple reading.

To TS, even new airbag/rotary coupling won't cost much, roughly 1k with installation?
Your life is worth more than that. You will appreciate the airbag if it deploy for good reason in the future. It may save your some teeth, a scar on the face, etc.
ckmuin86
post Aug 7 2011, 05:54 PM

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sent back to branch

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