Aug 3 2011, 08:36 PM
QUOTE(venicelim @ Aug 3 2011, 08:31 PM)
Guys, my story may seems long, but pls read. I really need advice
my case:
end of June - Got the job offer at end of June. Ask for offer letter, the HR just send me a notification in email, like the salary, and other terms. Asked for an official formal offer letter again, but no update. Wondering WTH so difficult to come out with offer letter for me?!
11/7 - the HR finally helped me to apply for TEP.
12/7 - immediately saw the application rejected. Emailed the HR, no reply. Called her (the HR in charge of my case is a malay lady, with title senior HR executive), no one pick up call.
14/7 - HR lady called me back, said MOM told that should submit my SPM cert and university internship placement verification letter together with appeal. Emailed the documents for HR and wait for her to help me appeal.
18/ 7 - HR emailed me and said she has helped me to appeal and waiting for MOM approval.
29/7 - Two weeks passed and no news, emailed HR to ask for update. HR replied me, said my TEP application is rejected. Reason is a common one :"The reason – The prospective employee does not meet their criteria for approval.".She said will call MOM on monday to ask for info. But the weird side is, I checked the application status on MOM EPonline website, the application status still remained at 11/7, which is my first application. It seems that my appeal on 18/7 has no status update yet. So weird.
1/8 - on 29/7, HR said will call MOM and let me know the update. But no update from HR is received.
3/8 - Called the HR many times, managed to get the the HR at the end. The HR said, "can you go and apply the permit yourself?" I said no, I cant. I am in KL. Then I asked, the EPonline website, i checked and the status still remained at 11/7, not 18/7 of appeal. I asked whether she miss-looked the date and told me rejected as the previous first application. But she said confirmed is rejected. Cz she can see 18/7 is rejected. Again, very weird why I cant see the 18/7 status on EPonline. She somemore told me that has been calling MOM for the pass few days but cant get to them, so duno the reason why my appeal is rejected. Then she said will help me to call again and HOPEFULLY can update me by this week.
Is there problem with the hr personnel or is that I have been thinking too much?
WT*!!! I am frustrated. Do you guys think that the HR did not help me to appeal at all? Cz it is not convincing that
1) she said she can see that 18/7 appeal is rejected while I cant see the status in EPOnline.
2) she said called but cant get to the MOM, so cant ask why my appeal is rejected.
I am thinking of calling up the company receptionist, and ask to transfer line to HR MANAGER and complain everything to the manager? Or call to the hiring manager and ask for help from hiring manager? Or call the HR and scold her all over again?
Which method is more rational to do and is probably helpful in my case?
And Guys, the company is not a small chinaman nor SME company. It is an international company, wit office and subsidiaries all over 40 countries in the world, with headquarter at Germany.
So I am wondering what should I do next?
Should I call up and look for the HR manager and tell everything and ask for attention?
Why don't you personally call up MOM and ask about its status again?I mean just to double confirm..because you said u can't see your status on the EPOnline...how hard can that be?my case:
end of June - Got the job offer at end of June. Ask for offer letter, the HR just send me a notification in email, like the salary, and other terms. Asked for an official formal offer letter again, but no update. Wondering WTH so difficult to come out with offer letter for me?!
11/7 - the HR finally helped me to apply for TEP.
12/7 - immediately saw the application rejected. Emailed the HR, no reply. Called her (the HR in charge of my case is a malay lady, with title senior HR executive), no one pick up call.
14/7 - HR lady called me back, said MOM told that should submit my SPM cert and university internship placement verification letter together with appeal. Emailed the documents for HR and wait for her to help me appeal.
18/ 7 - HR emailed me and said she has helped me to appeal and waiting for MOM approval.
29/7 - Two weeks passed and no news, emailed HR to ask for update. HR replied me, said my TEP application is rejected. Reason is a common one :"The reason – The prospective employee does not meet their criteria for approval.".She said will call MOM on monday to ask for info. But the weird side is, I checked the application status on MOM EPonline website, the application status still remained at 11/7, which is my first application. It seems that my appeal on 18/7 has no status update yet. So weird.
1/8 - on 29/7, HR said will call MOM and let me know the update. But no update from HR is received.
3/8 - Called the HR many times, managed to get the the HR at the end. The HR said, "can you go and apply the permit yourself?" I said no, I cant. I am in KL. Then I asked, the EPonline website, i checked and the status still remained at 11/7, not 18/7 of appeal. I asked whether she miss-looked the date and told me rejected as the previous first application. But she said confirmed is rejected. Cz she can see 18/7 is rejected. Again, very weird why I cant see the 18/7 status on EPonline. She somemore told me that has been calling MOM for the pass few days but cant get to them, so duno the reason why my appeal is rejected. Then she said will help me to call again and HOPEFULLY can update me by this week.
Is there problem with the hr personnel or is that I have been thinking too much?
WT*!!! I am frustrated. Do you guys think that the HR did not help me to appeal at all? Cz it is not convincing that
1) she said she can see that 18/7 appeal is rejected while I cant see the status in EPOnline.
2) she said called but cant get to the MOM, so cant ask why my appeal is rejected.
I am thinking of calling up the company receptionist, and ask to transfer line to HR MANAGER and complain everything to the manager? Or call to the hiring manager and ask for help from hiring manager? Or call the HR and scold her all over again?
Which method is more rational to do and is probably helpful in my case?
And Guys, the company is not a small chinaman nor SME company. It is an international company, wit office and subsidiaries all over 40 countries in the world, with headquarter at Germany.
So I am wondering what should I do next?
Should I call up and look for the HR manager and tell everything and ask for attention?
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