Hi,

I just want to ask everyone here, did you purchase the 3 years extended warranty when you bought your ThinkPad? Is this option worth the RM800 price which worked to RM400 per year (2 extended years + 1 )? Or is it more worth it to send it to non-IBM-authorised repairman if its broken after the warranty? I'm in a dilemma! Please advice.

WT

Hi guys!

I've just bought my first laptop, an IBM ThinkPad R51 2888N01 model! I am proud to say that I'm one of those people who own an excellent laptop... =)

Here is my ThinkPad's specs:

ThinkPad R51 2888N01

P M 725, 768MB RAM, 40GB 4200rpm HDD, 15 XGA(1024x768) TFT LCD, Intel Extreme, 24x10x24x/8x CD-RW/DVD, Intel 802.11b/g wireless(MPCI), Modem(CDC), 10/100 Ethernet(LOM), UltraNav, Secure Chip, 6c Li-Ion battery, WinXP Pro

I got it for RM 3699 at Low Yat Plaza which includes a 3 years warranty and a free 512MB RAM, a Dicota backpack and Logitech Notebook+ mouse.

I'm quite please with my laptop except for the fact that it wasn't installed with Rescue & Recovery. I tried in vain trying to download that piece of software via my internet browser (FireFox and IE) and Software Installer but it just stops downloading before it finishes! Its very frustrating but the rest of the updates can be downloaded, only this. Anyone having this problem? I'm now using Acronis True Image for backups. I like ThinkPad's softwares and I wish I could download R&R.

This post has been edited by wt_vinci: Feb 7 2006, 07:48 PM

Hi ThinkPad-ians,

I'm a proud owner of a ThinkPad R60 laptop. I have it for almost two years now and it has served me good even though I dropped it a few times while it was still running on the floor... Thank god for the Active Protection System thingy...

Anyway, it was all good until now when my battery suddenly failed me; it cannot be charged anymore. I only used it for 52 cycles with around 80% charges remaining and it suddenly cannot be charged (a yellow blinking light appears on the indicators). I checked the Lenovo website and found out that my battery was one of the recalled batteries; I was so excited that I might be getting a new battery. Alas, the excitement was damped when I saw that the recall period expired just a few months ago.

Even though my battery has a long life to go but due to the manufacturer's fault, it can no longer work and I can't even get it replaced for free because my battery's warranty is only one year (I have a three years warranty on my system) and the recall period expired. It's not fair to me. It wasn't my fault for not checking whether my battery was one of the recalled batteries because they didn't send me any announcements. Now I have a dead battery and I would have to pay RM200+ just to get a new battery when my old battery can still work.

I love ThinkPad laptops but their customer service needs to be improved. Anyone has battery charging problem lately?



PS: I called Lenovo and they "adviced" me to get a new battery from one of their dealers. No replacement. Damned.


Winston
ThinkPad R60 9455-A53

Hey guys,

I seem to have a loose hinge on my ThinkPad R60 that I bought almost 3 years ago. My LCD display wobbles slightly (about an inch or so). The hinges to the laptop's body is solid but it seems that the hinges to the screen is not and it's wobbling.

Anyone having this loose hinge problem?

My laptop still has warranty on it, so should I get it repaired? I odn't want to be laptop-less while it's being repaired...

No one is having this problem at all?