Date of transaction: payment made on 15 June 2011 and received the item on 30 June 2011
Details of the complaint : I started a thread to buy brand new MUFC jacket and shorts and xiaoqian0927 came up with the offer . Well I think the offer is fair enough and I accepted it . However I checked through the item once i received it and found out that the jacket was a fake one . So i back to her and asked for refund . Just as i thought she claimed that she ordered it from an oversea seller on taobao net and supposed not be responsible for it . Well I would not want the fake jacket . All i ask for was refund and jacket will be returned with the tag attached .
Here was the pm between me and the seller . Please take your time and look through it . Thanks
X :http://forum.lowyat.net/index.php?showtopi...&#entry43099497
if interest reply me pm ya
N :hi bro for the jacket i stated
do u have s or m size
and i wan m size for shorts
X: yes,hv,but need pre-order^^
10~15days
N :then can u pls quote me with the price for both items?
X :http://img04.taobaocdn.com/bao/uploaded/i4...jpg_310x310.jpg
http://img03.taobaocdn.com/bao/uploaded/i7...jpg_310x310.jpg and these rite?^^
N :i want this
the one with red line shown in your pics is from different club one
i wan mufc one with red line
X :http://img04.taobaocdn.com/bao/uploaded/i4...jpg_310x310.jpg
RM155
S SOLD OUT
size M,L,XL
http://img04.taobaocdn.com/bao/uploaded/i8...jpg_310x310.jpg SIZE S,M,XL
This one oversea only hv 1 seller,but a bit expensive
RM170
X :RM155+RM170+LOCAL POSTAGE=RM332
INTERNATIONAL FEES IS FREE this month
N :erm i think i only take the jacket
guarantee authentic one?X :
YES^^X :RM155+POSTAGE RM7=RM162
MAYBANK
CHAI ********
**********
GIVE ME UR NAME,ADDRESS,NUMBER
WHEN STOCK REACH MALAYSIA I WILL CONTACT U
MY NUMBER 01*********
N :
can show me the web? and ur payment detail thanks
X :
Sorry no website provide^^ coz the website only for our seller..and let my oversea seller to check^^
N
k then ur payment detail pls
do i have to pay full amount or just deposit 1st?
X :RM155+POSTAGE RM7=RM162
MAYBANK
CHAI *****
**********
GIVE ME UR NAME,ADDRESS,NUMBER
WHEN STOCK REACH MALAYSIA I WILL CONTACT U
MY NUMBER *******
full amount thanks^^
or u can pay rm155 1st,after reach here then u pay again^^
(after that was i asking for MUFC jersey but i didnt take the offer)
N
h thanks i think just the jacket is fine
and one more que
how much does the international fee cost usually?
X: 500G RM17
Or the shirt can tell me ur budget,i can help u find..coz many seller,different price,but the price wont different so far lar^^
N :and
can i get full refund if i found out the item is not authentic one? just askin (here i asked again)
X :which product we also hv,wht u wanna find all can ask me ya future,hehe
N :sorry,
cant,comfirm is authenic^^
if scaring can go shop buy,hehe
N :k then will let u know once i bank in
X
k^^
thanks^^
can give me ur name,address and number 1st?
N : k
*my details*
about the jacket ..really
cant guarantee authentic anot?
X
k,thanks,
i think dont worry,the seller say is authentic,and many customer also say very like,its authenic^^
if u received stock,u like after can find me again^^
N
k la then
X
K,if can bank in tmr i will order tmr,if late bank in,need wait next batch^^
N: erm..can i pay rm132 1st?
cuz my account balance not enough and i dun think i can make it to bank next few day
i will pay for the rest afterward
X : OK,no problem
u want m size rite?^^
N :yup m size
for confirmation the jacket shud've got 'manchester united' printed on the back
X:http://img01.taobaocdn.com/imgextra/i1/545...3;545901562.jpg
http://img03.taobaocdn.com/imgextra/i3/545...3;545901562.jpg today and tmr must pay deposit 1st,if not i cant help u order><
coz just ask,nike is cant use air,if wanna use is double price
N : double price means?
X :u transfer from other bank rite?i think will receive payment tmr
coz i ask the seller,means branded cant use air,will kena tax..and need pay double air fee..
so u need pay me rm17,me free u rm17,and if kena tax i will go pay,u no need worry,so are u ok?^^
if ok i order now
N :ya i transfer from other bank
means all i've to pay stil rm162?
ok
X :RM155+AIR FEE RM17,ME PAY RM17+LOCAL POSTAGE=RM177
RM177-RM132-RM45
Correct?
N: ok then
(now waiting for the item to arrive)
N :hello i'd received the jacket today
but after looking through it
i suspect that it isnt the authentic one
anything u can do bout it?
this is really a fake one ...
i hope u can help me with this
X :serious?the seller say is authenic and many customer say nice,real..
i cant do wht,coz its from oversea..sorry..
so next time i think if buy branded dont want find me,coz from oversea,i cant do wht><
really sorry
N :so can i have the detail and the shop name of seller on taibao net?
i could give some feedback then
X :
http://item.taobao.com/item.htm?id=9472252289 (now she gave me the detail of seller)N :erm..the item cost 148 yuan?
X :yes,add china local postage+international postage+malaysia local postage
N :erm..im thinking if i could ask for refund for the jacket?
the price tag is still attached to it
X :sorry,i think he wont refund><
u can try to ask the oversea seller..but i think 0% refund><
N :actually i hope that u can refund it personally and i will return the jacket to you
X :Sorry cant><
wish u understand,its is spree not me selling
N :but u were trying to elude when i was asking for the detail of seller before i made my purchase
and only revealed it when i found out bout the jacket is a fake one
the jacket only cost 148 yuan and from the price i could tell the likelihood of it's not authentic one
X : u can saw tht he write authenic and u can see customer feeback.. (she never showed me before purchase)
coz ur budget only like tht,its use special air is very expensive.. ( i've never told her where my budget levelled and how expensive it possibly be
that it would double folded the ori price?)
i told u before..by now,i cant do anything,if u want refund u can ask the seller