Some more - this is his thread right - and youd think that after so many comments on his service - he would have BOTHERED to at least read or follow up or say something.

But where - nothing. Shows you what? He / no one in his company even bothers to read the posts in his own thread... if like this, youd think he treats other matters better?

You can learn about someone in so many ways if only youd notice.

Sony Xperia S ?? so fast u have edy bro..)

Best price for Sony Xperia S

Arc S white AP still have stock???? will buy in this two week!!!!!!!! pm price too!!!!!

This post has been edited by lwenjun: Mar 5 2012, 04:54 PM

Hi there, can pm me the best price for Xperia S with trade in my Xperia Arc S ?

thexs,
first of all i'm sorry if you feel bad because the salesperson doesnt give any tips or guidance. but to be fair to our salesperson, some customers prefer to check the phone themselves while some don't. if you want tips or guidance, i believe it wont be that hard for you to ask it from our salespeson. in case you did, but he or she refused to give you any tips, do let us know as this thing will be dealt differently. but if you dont asked, yet you complain here, i guess there's nothing can be do about it.

for your arc s, the rrp is more than rm1.4k++. while most lowyat sellers sell at rm1.35k, we are selling our arc s at rm1266. which is cheaper, even if you include the RM20 screen protector.

it's the same if you buy car comes with pre-installed tint and it cost you more than you buy car without tinted and you go to accessory shop to apply yourself.
we give chances to customer to get the most important thing at a lower price, the phone.

and why you need warranty card to be stamped? all Sony Ericsson phone now use E-Warranty. Seller will register the phone for you. just like samsung. soon there will be no more warranty card.

we have been in this business for so long, and we wont mislook this small thing.






bro, you already mentioned we should call you once the battery is READY for collection. The original battery is not yet arrived. we have place order, but it's not arrive yet. so I dont think we should call you just to inform the battery is NOT YET ready to be collected.

active is still consider new in malaysia. we all know how the standard in malaysia is. nowadays, products might arrive our shores faster than last time, but not accessory / spare parts. they still take ages to arrive.

and it's a really harsh statement from you to say we only deal with vvip. we do sell rm129 phone and do you know with that price, who's the targeted customer? vvip?

it doesn't matter if a customer buys rm200 phone or rm2000 phone, we try to serve all our customers properly and fairly. we are where we are now because of all the support from all customers, not just vvip.


bro, the screen protector is optional and not a must buy. and if you feel RM20 is expensive, which I can say if not cheaper but at least it is same price with other shop is selling. please remember we sell our phone at a very low price that even with additional rm20 for screen protector, it might still be cheaper than other shop who gives screen protector for free.

regarding your live walkman, please provide us the receipt number, date of purchase so that we can investigate on this issue. we have to do this as some seller bankin ASAP, but at 6pm. which is after the time we mentioned able for same day delivery. it's not fair to us, since you complaint in a public place where everyone is able to read, but does not know what is exactly happened.

we always strive ourself to provide best prices and best services to everyone.
if regarding services, we might make few mistakes in the process so again, we apologize for our weaknesses in it.
in terms of pricing, it is as it is.

thanks and no offence!

I went to this shop before the salesperson really bad service and attitude i will never forget...also i saw his other thread got ppl say "the salesperson even scold the customer when he claim the customer top up money for something else and the customer refuse,he scold dirty words!!!damn bad service!!!"...If the way they treated customer like that ppl will all go for the other better service and honesty seller.

Hi,

There is no way our salesperson do that kind of thing. We have been in this business for so long and we never get complaint either from walk in customer or online customer that our salesperson scold customer.

Our salesperson always advice customer to topup or buy additional accessories. That is their job. But definitely they wont force any of our customer to buy stuff. Whatever they say is either suggestion, advice or recommendation. That's it. As many can see, the crowd in our shop wont allow that kind of situation to occur. Our salespersons despite having more than 4 persons at one time, still short in number and they have to move from one customer to next customer as quickly as they can.

We have our own experienced customer service manager who provide professional training to all our salesperson and also monitor how they perform everyday. This is a proof that despite our low price, we always look on to improve our services to become better and better. And we can see real improvement by number of return customers and also word of praise from some of our customers.

Also for your information, our salesperson are highly paid and they wont risk their job by doing that kind of silly thing.

For the issue you mention, it can be either he complaint at a wrong thread, or he actually entered and bought from other shop, not us.

As a forumer myself, if that kind of thing happens to me, i will definitely and immediately comment and provide feedback on the related thread.. Not waiting for others to comment and suddenly out of nowhere jump in to join in the bashing.

We fully agree we are not the best in services we provided. But the way you wrote your statement like we are way terrible and below par. We have been in this business for many years and we are highly dedicated to continue for many years ahead. While we always take feedback and comments as a chance for us to improve ourselves, we also old enough in this industry to understand there are many bad ways for our competitors to spoil our business. It's not that easy for us to stop them from doing so, and it's a neverending thing for us to keep on denying and defense ourselves... But all we can do to proof all this are just a wrong accusation is by welcoming all of you to our shop and enjoy our best deals, in terms of prices and services.

Thanks!

bro, do you accept trade in ?
i hav a Iphone 4 white 16gb perfect condition, wanna trade with Xperia S ?
can do the deal ? and if yes how much should i top up ?

thx

hi directd,
when will "Xperia S" be available ? (ORI not AP) !

hi
best price for neo V, ap & ori.
thx

ap only rm 1799, ori next end of next week

Dealer,
xperia S alre best price?

=======

Dear all,

I dont understand what do u expect from a shop that is selling their phone at a cheap price. So far, this is the cheapest I could find. The first phone I got from the shop was Sensation XE. By the time I arrive to buy the phone, the shop was packed with people. Maybe you guys can be a little more understanding that they are busy with other customers as well. There are reasons why the shop is so packed. You can get the phone at such cheap price, Im sure you can find else where for a cheaper screen protector or wat not. Or shall I say, u can afford to buy a phone and you cant afford to buy a screen protector which only cost RM20? Stop flaming the dealer already. They are not God to provide everything and definitely not obligated to give free gifts. You want cheap phone, they provide. That's it. And by far, I am happy with their service, altho their staffs doesnt smile much. :| Must be due to the hectic crowd.

thanks for support bro, by the way Xperia S latest price RM 1699

stock at hand or need to pre-order?

ready stock - walk in anytime 10.30am-11.30pm daily

nice. what are the free gifts? can tell?

Slot pouch and T-shirt,memory card reader,keychain-can choose 2-see which is available..

that is AP or ori price?

Ap for ori 1899 Friday only got stock