I am having the same problem as well, anyone has any idea abt this?

Hey guys, my issue has been resolved!

Here's my case.

I called TM 2 days ago. At first an agent helped me to reset the port. But then a lady from L2 called me again to inform that they noticed issue was still persist even port reset. On yesterday, TM gave me another call that they changed the cable outside n ask me to try again. Guess what? I no longer having dc problem anymore! I can even surf youtube without the need to wait for buffer now! (of coz, still hv to buffer a bit for 720p above lol.. )

tips: verify the cause of dc is not from your side 1st before calling them (I changed cable, splitter, even new modem for the headache dc issue.. ) this would skip a lot of unnecessary questions/lame troubleshooting. It helps to save a lot of time for both side to detect the root cause and take immediate action. The technician dont even come to my house and my prob was fixed