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> <WTA> Anyone bought from Reebonz.com before?, My bag got defects! Serious Talk

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pinkfoxlulu
post Jun 29 2011, 12:28 PM

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QUOTE(icebabyx86 @ Jun 29 2011, 12:50 PM)
I have no idea whether did the staff do that anot? I cant simply going around blaming the staff but of course ill hold the company liable since they can confidentaly guarantee its 100% authentic. I purposely post my comment at their facebook Reebonz Malaysia so that they have no choice but to reply. They replied to email them about my incident. I posted at another Reebonz but they deleted my comment. Ish!!! But they have not respond to my email yet.
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u must take serious bout this
TSicebabyx86
post Jun 29 2011, 02:06 PM

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QUOTE(pinkfoxlulu @ Jun 29 2011, 12:28 PM)
u must take serious bout this
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Well, they replied me:
Thank you for your purchase with Reebonz. I apologize for the unsatisfactory condition of the bag. I can assure you that the bag is authentic and brand new. What we can do right now is to arrange for recall of this item to our warehouse for physical inspection by our return department. The person-in-charge of the return department will then contact you for further advise.
johnkia
post Jun 29 2011, 02:07 PM

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nice nail u got thr
TSicebabyx86
post Jun 29 2011, 02:20 PM

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QUOTE(johnkia @ Jun 29 2011, 02:07 PM)
nice nail u got thr
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Haha thanks.
pinkfoxlulu
post Jun 29 2011, 02:22 PM

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QUOTE(icebabyx86 @ Jun 29 2011, 03:06 PM)
Well, they replied me:
Thank you for your purchase with Reebonz. I apologize for the unsatisfactory condition of the bag. I can assure you that the bag is authentic and brand new. What we can do right now is to arrange for recall of this item to our warehouse for physical inspection by our return department. The person-in-charge of the return department will then contact you for further advise.
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wow good news rclxms.gif
TSicebabyx86
post Jun 29 2011, 02:28 PM

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QUOTE(pinkfoxlulu @ Jun 29 2011, 02:22 PM)
wow good news rclxms.gif
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But the thing is, Burberry UK confirmed with me that the Burberry outlets are unable to confirmed the authenticity of the item for me. What more this warehouse that belongs to Reebonz. Assuming its fake, they are not going to say it is fake right.
pinkfoxlulu
post Jun 29 2011, 02:34 PM

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http://www.facebook.com/LuxuryOnYou


i suggest to u,go this shop....and double confirm your is authentic or not
macyhouse
post Jun 29 2011, 02:34 PM

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AAA stuff yo
TSicebabyx86
post Jun 29 2011, 04:51 PM

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QUOTE(pinkfoxlulu @ Jun 29 2011, 02:34 PM)
http://www.facebook.com/LuxuryOnYou
i suggest to u,go this shop....and double confirm your is authentic or not
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Thanks for your suggestion.

I called up the guy and he offered to take a look at it for me tomorrow.
Ill update you. But he did say that branded bags sometimes do have defects.

yott-chan
post Jun 29 2011, 05:00 PM

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QUOTE(icebabyx86 @ Jun 29 2011, 04:51 PM)
Thanks for your suggestion.

I called up the guy and he offered to take a look at it for me tomorrow.
Ill update you. But he did say that branded bags sometimes do have defects.

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Defects are not the same with fakes. Even if it's defect (which i TOTALLY DOUBT from your pictures) they shouldn't sell it to customers. If they did, they should refund/replace (if genuine lah)

Sorry to hear about your bag.. Hope the rep could do something about it!
TSicebabyx86
post Jun 29 2011, 06:57 PM

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QUOTE(yott-chan @ Jun 29 2011, 05:00 PM)
Defects are not the same with fakes. Even if it's defect (which i TOTALLY DOUBT from your pictures) they shouldn't sell it to customers. If they did, they should refund/replace (if genuine lah)

Sorry to hear about your bag.. Hope the rep could do something about it!
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Mmm what you mean totaly doubt? Is it those are not defect??

Hope so.. They will be sending a rep to come collect the bag from me.



ingky
post Jun 29 2011, 07:00 PM

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Yikes, looks fake

» Click to show Spoiler - click again to hide... «

TSicebabyx86
post Jun 29 2011, 07:04 PM

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QUOTE(ingky @ Jun 29 2011, 07:00 PM)
Yikes, looks fake

» Click to show Spoiler - click again to hide... «

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I know... But the site still claim that it is confirm original. Oh well!
ohmygucci
post Jun 29 2011, 07:07 PM

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Hey sorry off topic: you were my senior unsure.gif
TSicebabyx86
post Jun 29 2011, 10:37 PM

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QUOTE(ohmygucci @ Jun 29 2011, 07:07 PM)
Hey sorry off topic: you were my senior  unsure.gif
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Huh what you mean??
k-bkeat
post Jun 29 2011, 10:51 PM

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Y dont u contact them?
gastacopz
post Jun 29 2011, 10:59 PM

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this from ocbc promo ryte?

as i also rcvd msg from ocbc bout reebonz
pinkfoxlulu
post Jun 29 2011, 11:15 PM

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QUOTE(icebabyx86 @ Jun 29 2011, 05:51 PM)
Thanks for your suggestion.

I called up the guy and he offered to take a look at it for me tomorrow.
Ill update you. But he did say that branded bags sometimes do have defects.

*
smile.gif
DokuMart
post Aug 21 2011, 02:21 AM

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owh. sorry 2 hear. can't imagine how this thing stressed you.
what is the verdict?
jesseclane
post Aug 21 2011, 03:33 AM

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necro~

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