Hey guys,

I just bought a xbox360s with Kinect today and for some reason I cant get any light on the kinect. I check the wire at the AUX port and restart a million times. I went to kinect settings but it says that it is not connected. I updated the software too, so i dunno what im doing wrong !!!

Have you kinect guys had any problems like this before? Xbox Live and all are working fine tho.

Please Help! cos its so frustrating when you get so excited about a new toy.

ur xbox, new or used?
modded or unmodded?

try go to kinect setting, turn the sensor on?

its brand new. not modded. and i cant turn it on at the settings cos it says its not connected.

thats not the worst part now. i was msging a friend on xbox then i get an error where some file is corrupted and my whole id is gone. i tried to recover my gamer tag and it says i need a storage device. wth la.

odd?
ok u might need to restore ur console to stock settings. possible corruption.

U can recover gamertag from xbox live.

every error has a code. try letting us know

for your kinect. xbox360s only require AUX port. so u plug it properly bothsides. if its still faulty, send back to the person who purchase it to check. possible the sensor was drop before, and something broke

This post has been edited by y3ivan: Jun 21 2011, 12:13 AM

im damn pissed lor. going to go there tomorrow and cause a drama. first it was just the kinect faulty, never mind. now the whole xbox corrupted. wth is this wei. and i bought it from gamer's hideout in tropicana.

this has been the most disappointing experience I have ever had as a consumer.

and they told me, if the first 6 months got any problem with the system just trade it in and i get a new one. so means they give me some random one that they 'fixed' or what?

what crap

kinda weird for your case. i got my international ship from the states but works perfectly fine.

mind telling what is corrupted, better take a photo to let us know what the problem.

dont worry, gamer's hideout has a good reputation. i dont think its ur console which is corrupted, its probably ur kinect sensor broken.

MS provide 1 yr warranty for their products. 3 yrs for the console under certain conditions.

6months warranty from the GH, GH will give u a new unit.

This post has been edited by y3ivan: Jun 21 2011, 12:36 AM

gamers hideout have selling thread here,
they have facebook too..

why u do go there ask?

i was not able 2 take note what the error code was. cos i accepted and immediately, my profile was gone and cant recover it.

as ive mentioned, i will be going to the store tomorrow. but im venting my frustration.

and i mentioned earlier on. first it was just my kinect not working. now its my whole xbox. 2 problems.

feel sorry for u man..
u shud have fun tonight but now have to sleep with anger..
update us what happens tommorow..

Regarding to ur case:
In order to run kinect, u need to update ur console via internet to xbox live, it will automaticly download 10mb update.
manual for update can be found here
http://support.xbox.com/en-us/pages/xbox-3...em-updates.aspx

I m presuming ur patch wasnt update successfully, due to internet distrubtion.
u need to repatch again. Its Possible TM connection to richmond WA failing again. happen to me quite recently, i m having heavy package loss. If u cant patch it, send it to GH and they will help u patch.

hopefully its just because of this patch ur not able to detect kinect.

This post has been edited by y3ivan: Jun 21 2011, 12:58 AM

dont worry, its a small matter, GH will settle this for you. even mine is from GH so far no problem after so many years. you might be unlucky to get a faulty unit or like y3ivan says the update corrupted

Morning,

We don't do fix for our warranty. We gave a new unit from the first 6 months from purchase date. But by all means please bring everything back to our shop (along with your receipt and box) and we gladly help you do exchange for a new unit.

If the profile was gone all a sudden it could a manufacture defect on the Hard Drive (either is the 250GB or the internal 4GB) or which may cost a file corrupted (when flashing the original firmware maybe?).

but now, the Official warranty only include 1 year for hardware failure. There is no more 3 years warranty for the Xbox 360 Slim. Only 3 years warranty are valid for the Old Xbox 360.

Another question from me

Did you call back our shop ? Since you bought it from us. (Cause I didn't get any notification from my staff informing about this matter )

well, anyway, I send you a personal message if you didn't read here.

This post has been edited by DjiNn: Jun 21 2011, 03:41 AM

DjiNn,

It was too late to call so I will be returning the item tomorrow.

---

Added on June 21, 2011, 5:32 amto y3ivan, it did patch. even if patch successfully or not there will be a light on kinect? cos mine didnt have any light at all.

This post has been edited by maq69: Jun 21 2011, 05:32 AM

well lets hope things is settle today, pls report back

no light = no power

have you check your connection?

old non-slim xbox used extrernal power..

Don't think the patch has do anything on the kinect, by right while plugging in the kinect you should have see a red light indicator turn on. (the infra red light).So I presume you got a dead on arrival on the kinect sensor and a manufacture defect 4GB internal drive. (which the profile suddenly got erase for unknown reason)

Come to think of it, I do have some old HDD which has these problem. (on the old xbox 360)

This post has been edited by DjiNn: Jun 21 2011, 05:07 PM

I suppose Im just one of the unlucky 1 out of the 100.

I apologize for any disrespect but i am sure you can understand my frustration when i wasnt able to play with my new toy. will be returning it today.

Buy end 4 digit of the serial number...

1st prize on TOTO,magnum, damacai..

Oh ya, u can turn off kinect at setting there
any chance u got mess with it?