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 Play on 3G and my Account locked

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TSbazet
post Jun 16 2011, 10:27 PM, updated 15y ago

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Well here is the story.

Just bought MacBookPro i5 just for some web development job and play WoW.Downloaded all the 10gb wow client usinf celcombb + wifi. For the 1st 2 days everything is ok, but then when I log using wifi outlets and suddenly battle.net blocked my account.

Change ip too frequent or maybe using 3g and they suspect my account was compromised. Now waiting the support to reactivate my account.

or probably i play over celcom 3g that makes them ban me ?
kadS
post Jun 17 2011, 02:20 AM

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did u get any email? what it says.
usually they'll just ask you to reset the current pass and make a new one if the system detect that ure login from diff place something liek that.
stargamer
post Jun 17 2011, 04:13 AM

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if its locked u need changed your password. when u login it shows a popup msg click the link in the msg
SUSPerunding
post Jun 17 2011, 11:54 AM

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just change ur password..they tend to locked acc when the diff in ip...it just a security thing
TSbazet
post Jun 17 2011, 12:10 PM

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yeah , changed already and battle suspect my account is hacked...wish I can email their support instead of waiting for 2 days
nagflar
post Jun 17 2011, 01:08 PM

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QUOTE(bazet @ Jun 16 2011, 10:27 PM)
Well here is the story.

Just bought MacBookPro i5 just for some web development job and play WoW.Downloaded all the 10gb wow client usinf celcombb + wifi. For the 1st 2 days everything is ok, but then when I log using wifi outlets and suddenly battle.net blocked my account.

Change ip too frequent or maybe using 3g and they suspect my account was compromised. Now waiting the support to reactivate my account.

or probably i play over celcom 3g that makes them ban me ?
*
usualy u can login right after u reset it .
FunnyGuyonly1
post Jun 17 2011, 03:29 PM

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hmm.. in that case suggest i use the authenticator for the log in to avoid such case happen drool.gif

This post has been edited by FunnyGuyonly1: Jun 17 2011, 03:36 PM
nagflar
post Jun 18 2011, 01:23 PM

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QUOTE(FunnyGuyonly1 @ Jun 17 2011, 03:29 PM)
hmm.. in that case suggest i use the authenticator for the log in to avoid such case happen drool.gif
*
if due to ip change pattern . they will lock u also even u have authenticator

This post has been edited by nagflar: Jun 18 2011, 08:54 PM
kin.tan10
post Jul 2 2011, 12:27 PM

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Have u try changing the pw.?
TSbazet
post Jul 3 2011, 12:10 PM

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waited for 4 days and blizz says my account is not hacked...and now i can play again, but not on 3g anymore...
SUSashcrimson
post Jul 5 2011, 10:37 AM

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well no one is blaming mac in this case? brows.gif
cede1975
post Jul 12 2011, 03:07 AM

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Call blizz US hotline get any of your WOW CD keys ready before you call and you can sort it out on the spot.
onlinemediaplayer
post Sep 29 2011, 10:11 PM

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gm / server thinks cuz u using different ip address, den might be tio hack, so ban loh. just write in email or call them settle liao. ez peazy
haugi28
post Oct 12 2011, 11:58 AM

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Same case. Asked to change password every 30min since i connect and disconnect using tunneling services and 4G as well.

Just write them an email on my status with dynamic IP assign by ISP and ask them to fix this.

Now no matter what IP i change... no more pop up to say account locked.

 

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