To say not aware then I don't accept lah.
The extra charges T&C are mentioned in the T&C booklet when you receive the card and also at the back of your monthly statement. People don't read the T&C and get upset when surprises come. (and upset as well when we say they are in the wrong by not reading T&C)

Agreed .... otherwise might as well don't bother to collect and post so much information in the first post.
It is akin to just get your salary blindly every month coz you ask your boss to pay you and no need to do work. What an easy life!

This post has been edited by hye: Sep 16 2011, 12:58 AM

Change the default mailing address to your office when a delivery is expected.
Then change back once not required. Banks now have an internal policy which these "sensitive" documents can only be sent to your mailing address. Request for diversions are collected by the CS but they are not necessarily acted upon by the card department. Reason for this is that a lot of scams involving impersonating genuine card holders.

I came to know about this a couple of months ago. Please don't bother to ask CS because as this is bank's internal policy, it won't be mentioned to the customers. (nor it needs to - coz it's after all internal policy) To save your time and breath just take a note of my tip above.

Yup ... spot on answer! If Dell doesn't process your transaction on weekends then no weekend rebate.
And @doraemonkiller a piece of advice - don't be so kiasu. Good enough the bank is giving you points for your spendings vs cash which you get nothing.

It is valid .... in fact I didn't realize it until my cashier offer it to me upfront when I wanted to pay.
"Sir you will get a discount ah since you are using Maybank card (in this case I used my AMEX)"