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 Yes life vs Viber(Official) Update, Both need install+data but viber is free

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ENTj
post Aug 2 2011, 10:03 AM

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Hi, I have a problem having viber to recognise my friend's contacts as a viber contact, although they in fact are using viber.

One thing I observed is that this happened right after I sorted all my contact list to include international number prefixes (i.e. +06, etc). It is right after that my friend's contacts stopped having the viber indicator next to it.

Anyway to fix this rather than having to remove the international number prefixes?

PS: I'm using Iphone 4.

ENTj
post Aug 2 2011, 07:44 PM

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QUOTE(Viber @ Aug 2 2011, 05:48 PM)
@sugen - we released Viber for iPhone 2.0.4 about a month ago, but major updates are only planned to be released in a few months or so.

@ENTj - recognizing your contacts should work regardless of whether you saved the number with or without the country prefix (that is - if you are talking about people in the same country as you).  In other words, you should be able to save a number either like this: 011-XXXX-XXXX or like this: +60-11-XXXX-XXXX

Try this workaround:
Enter Viber and find a person you know has Viber in the "All" contact list. Enter his details, change a digit, save and exit. Then enter his contact again, change the digit back (to the original, correct number), save and exit. Wait about 10 minutes and see if he's recognized as a Viber user now.

If it doesn't work, please try manually dialing the number in its FULL format (including the "+" sign, the country code, area code, etc.)
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Thanks! worked like a charm. biggrin.gif
Seems like it needs to 'refresh' abit to acknowledge other viber users.

 

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