8 August 2011
Dear valued customer, we are upgrading our systems on 10th Aug from 12mid to 6am. Please restart your phone if you experience difficulty using the service. If you are a Blackberry user, please remove your battery and insert it again before you switch on your device. We appreciate your patience as we continue to ensure we serve you better.

haha, yes

maybe Um same as DiGi

they will only post another notice later, after da problems is solved

i thought the Um internet is free till Jan 2012

after the network outage

that means no free calls or sms will be added?

thanks for that info

IDD sms promotion

anyone know the details? is it still on?

i managed to subscribe to it but the message says ends 30 Sep (no year stated)



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I prefer SMS, and I don't main paying if the fee is reasonable. Got a few friends in Singapore that I sms daily. Anyhow, I tested and it works. New to Um, so just exploring what they offer.




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that's the problem

the PAYU charges look cheap

but they charge 05 sens per connection

yes, there is a 90-day grace period

you can reload within 90 days of the expiry date

if you do not, your line will be disconnected and you would need to buy new sim pack

try set your tab to UMTS only under network settings

then you can only get Um 3G or no signal at all

No, this is how they make their money. However, the trend is for other telco to move away from Friend and Family / Favourites too, example Xpax 2 and DiGi Easy.

one good thing i like on Um

i never received any sms/mms spam like DiGi and Hotlink got everyday

ha, okie

i guess my sim card not active long enough to receive this junk

only activated mid-November

if i start getting junk sms, i'll move to new number

3G gypsy

50 days is Hotlink

Umobile it is 90 days, according to previous answer here

however, it is not stated in Umobile TnC which says only:

4.8 Your Account will be maintained until the relevant expiry date. The validity period of the credit in your Account varies depending on the value of the credit you buy via the Top-Up Voucher. You must add new credit to your Account before the expiry date otherwise your Account will be terminated and your credit forfeited. If this happens, your mobile telephone number will be withdrawn immediately without any prior notice from us. We are not liable to you for any damages, cost, loss or expenses suffered as a result of the termination of your Account or the Services.

This post has been edited by dgboy: Dec 31 2011, 02:21 PM

normally telco will give you at least 1 or 2 days notice before they terminate

DiGi send warning sms 30 days before termination date, and again closer to the final date

Hotlink gives the termination date when you check your balance under *122# but in my experience did not send any warning sms of imminent termination

Umobile and Xpax, I don't know their practice, but if you are not using your line actively, it is recommended to keep it switched on, or at least switch on each day

my Celcom Prepaid Internet sim got terminated because they reduced the grace period from 100 to 50 days without my knowing..

This post has been edited by dgboy: Dec 31 2011, 02:39 PM

1 How much did you top up and when?
2 Have you topped up any additional amount since then?
3 What expiry date for the free calls does the system show under *118*6*3*1#?

if you top up RM50 last week, then should be 50 days of free calls Um-Um and expiring around mid-February

i'd suggest you make a short test call once it has "expired" based on the sms they are sending you

you need to subscribe to Unlimited Mobile Internet, it is not automatic

the cost is RM28 for 30 days, so you need a minimum balance of RM28 or more

the quota is 500MB, after that Umobile will reduce the speed to 64kbps

more details are here

you have to make an IDD call to get the 15% bonus

i tried and it works

does anyone have a USSD code for de-activating the voicemail on Umobile?

thanks for the info

wah, that is bad of Um

i know DiGi and Maxis the voicemail and MCA are controllable separately

anyyway, i did find one other way to effectively disable voicemail - can set up call forwarding to another number instead