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Tech Support Pptp VPN problem on digi broadband

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knightltu
post Jul 18 2011, 04:34 PM

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Joined: Mar 2007

QUOTE(myandylai @ Jul 15 2011, 08:52 PM)
I never try PPTP before but OpenVPN is working alright with Digi. I temporary doesn't have Maxis and Celcom broadband at hand so I can't test it. I use OpenVPN to connect to Home Network and VPS both working excellently.

I don't thing there's any reason to block PPTP. Maybe they (Digi Engineer) forgotten to allow PPTP pass-through over their network. If your system can support OpenVPN (which quite versatile) you may use it temporary as I am sure OpenVPN is alright as I am using it right now.

As for my personal opinion I hope Digi stop blocking any type of traffic doesn't matter it's P2P, VPN, IM etc as Mobile Broadband was allocated with certain amount of bandwidth for customer to use. In other word customer was paying for the bandwidth allocated to them. Customer have the right to use those bandwidth how-ever they prefer. It make me feel that Digi is like over selling their Mobile Broadband until it need to limit what's their customer was using.
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I am also facing issues with both DiGi and Maxis mobile broadband when it comes to PPTP VPN connections. I can tell you my experience between DiGi and Maxis. Guess who turns out the best and gotten my issues resolved within max 3 days?

Answer is ==> MAXIS

The 1st level get their 2nd level to contact me and within 3 days (follow up in between), they have assisted me with the issue and I am able to connect via PPTP VPN.


Correct question to ask 2nd level onwards: Check if your ISP enabled GRE Internet Protocol 47 to allow PPTP dial-up connection

Symptoms: Usually a successful connection for just PPTP port 1723 can be seen from the server recognizing the dial-up. But it will usually fail in the authentication portion due to the GRE Internet Protocol 47 not enabled by ISP. Remember this is not Port 47, but rather the name of the protocol.

I have resolved my issue with Maxis with the correct workaround but as until today... i think around 1-2 weeks liao... i have yet to get an answer from DiGi in regards to my PPTP connection... I'm on their DG Smart Plan.... truly disappointing.... doh.gif

Sigh...

 

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