AppleCare does not provide support for removal of the malware. You should not confirm or deny whether the customer’s Mac is infected or not.

Important:

*Do not confirm or deny that any such software has been installed.
*Do not attempt to remove or uninstall any malware software.
*Do not send any escalations or contact Tier 2 for support about removing the software, or provide impact data.
*Do not refer customers to the Apple Retail Store. The ARS does not provide any additional support for malware.

AC: We have a team of people who go though all case notes and find new issues that are popping up a lot and send notices to all of AppleCare. Our notice for Mac Defender is that we’re not supposed to help customers remove malware from their computer.

Ahh

Apple is all about their iPad and iPhone. Computer games, I think many still will go for Windows XD

Whatever the case no OS is not vulnerable to vulnerability attacks and exploits. Period.

omg tis is soooo great imma goin to install it on my macbook,
thx alot for the info!    

Unlike the previous variants of this fake antivirus, no administrator’s password is required to install this program. Since any user with an administrator’s account – the default if there is just one user on a Mac – can install software in the Applications folder, a password is not needed. This package installs an application – the downloader – named avRunner, which then launches automatically. At the same time, the installation package deletes itself from the user’s Mac, so no traces of the original installer are left behind.