today, had horrible experience with GDex...again! No bell, no calling whatsoever, i am at home. throw a Sorry card into my house compound and went off! got so mad, called their office and the fella can only tell me the driver not picking up his call.
i wonder if it's GDex standard operating procedure to immediately issue Sorry card when looks like no one at home or when house door is closed. Guess by doing this way, they can go many destinations and save time and in the end, ask customer to go collect from their office.

normally they'll call you the next day if the delivery is unsuccessful. they'd give you the option to collect yourself (which seems to be encouraged by them!) or wait another day or two before re-deliver again! really hate them

yes they work on Saturdays