QUOTE(ronnie @ Jul 13 2011, 08:46 AM)
I left my contact details with HLB at 1-800-38-8888.. but didn't get any call-back 
Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 Jul 13 2011, 03:16 PM
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#1
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Senior Member
2,562 posts Joined: Jan 2003  
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leave online message in their interner banking if u got access
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Aug 11 2011, 09:12 PM
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#2
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Senior Member
2,562 posts Joined: Jan 2003
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if u noticed, all eon bank card merged into hong leong , recently i asked for replacement card for eon cc, they said will issue me new card with hong leong logo, if u check hong leong website u can see all previous eon bank card is listed there,maybe further down the road they will cut it off.,..
QUOTE(duckaton @ Aug 11 2011, 07:41 PM) youre right, my bad confused eon with cimb, thanks for clarifying. i have both eon + hl cr cards wonder what will happen next. do they let me have both or cancel one of them. |
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Aug 12 2011, 06:51 AM
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#3
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Senior Member
2,562 posts Joined: Jan 2003
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the card was previously under EON VISA SIGNATURE ..not a new card
QUOTE(tr|n|ty @ Aug 11 2011, 10:52 PM) just checked Visa Signature on HLB website. like the benefits so much especially with the lounge pass. couldn't find any online application for it? is it officially launch that I can try to apply? |
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Aug 12 2011, 11:36 AM
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#4
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Senior Member
2,562 posts Joined: Jan 2003
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sure u can apply
 they more than happy to receive your application  , not so sure about the benefits issit so good or not maybe you go though the threads firstQUOTE(tr|n|ty @ Aug 12 2011, 11:21 AM) i see. so can we apply for it at the branch? or only maintain for existing card holder |
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Jan 10 2012, 06:13 PM
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#5
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Senior Member
2,562 posts Joined: Jan 2003
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received sms that my hong leong credit card limit will be increased, to accept sms YESINC <space> ICNO by 15/01/12..
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May 6 2012, 10:39 AM
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#6
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Senior Member
2,562 posts Joined: Jan 2003
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after SPD day, screw up big, all my accounts in HLB and previous EON i can't see sighh
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May 6 2012, 12:35 PM
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#7
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Senior Member
2,562 posts Joined: Jan 2003
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yah, i already done that, shall give them some time since today's Sunday
QUOTE(ronnie @ May 6 2012, 11:52 AM) Drop them a note in the Online Banking page |
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May 8 2012, 08:06 PM
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#8
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Senior Member
2,562 posts Joined: Jan 2003
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mine they fixed the error already, but i am still missing my eon credit cards details and housing loan
QUOTE(iamoracle @ May 8 2012, 08:37 AM) Yes, I did that and then error message popup. |
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May 11 2012, 04:44 PM
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#9
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Senior Member
2,562 posts Joined: Jan 2003
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CS said still got problem with the system, on Monday try again should can see all Eon account, i'm also same boat like you, but mine is credit cards cant see , current account can see already
QUOTE(aeiou228 @ May 11 2012, 01:50 PM) Same problem here. I'm ex Eon account holder. After switched over to HL connect internet banking, my ex EON current account was missing. Reported and received reply I will be able to view it in 5 working days. Today is the last day and yet account still missing. Is FD account viewable in HL connect ?? If yes, my FD account missing too.  |
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May 14 2012, 04:22 PM
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#10
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Senior Member
2,562 posts Joined: Jan 2003
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my cc account details missing again...
 QUOTE(aeiou228 @ May 14 2012, 02:05 PM) Aiyo.......HLB connect down and out again. |
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May 14 2012, 04:36 PM
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#11
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Senior Member
2,562 posts Joined: Jan 2003
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last Friday, said this Monday..now ....
 QUOTE(aeiou228 @ May 14 2012, 04:32 PM) CS said by 16th May, all missing accounts sure can see. |
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May 15 2012, 04:26 PM
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#12
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Senior Member
2,562 posts Joined: Jan 2003
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someone said tomorrow will be okay, last straw , if not wanna complaint to BNM already
QUOTE(iamoracle @ May 15 2012, 03:49 PM) Can you imagine this scenario? Have to withdraw cash from HLB saving account via HLB ATM and deposit it into HLB cash deposit machine to pay HLB car loan. The online banking is not supporting own account transfer at the moment. What a laughing stock!  At 3:53pm today, online banking is down Dear Hong Leong Connect customers, The online service is currently not available. Please try again later. We apologise for any inconvenience caused. Thank you |
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May 16 2012, 12:52 PM
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#13
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Senior Member
2,562 posts Joined: Jan 2003
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already complaint to Hong Leong HQ , got hold of a contact from Bank Negara website,
QUOTE(aeiou228 @ May 16 2012, 11:48 AM) 5th May 2012 Single Platform Day (SPD) become EPD, eleven platform day. Day 11. HL Connect still cacat. Yvonne chia, you can resign liao. |
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May 24 2012, 09:34 AM
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#14
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Senior Member
2,562 posts Joined: Jan 2003
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Can't see anything on that link
QUOTE(aeiou228 @ May 23 2012, 06:23 PM) HL connect problem already gone viral on FB. All customer are effected since 5th may single platform day. https://m.facebook.com/friends/requests.php..._user=838259025 |
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May 24 2012, 09:51 AM
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#15
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Senior Member
2,562 posts Joined: Jan 2003
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page not found, i viewing from PC
QUOTE(aeiou228 @ May 24 2012, 09:44 AM) I was able to view it. Maybe you can't open a Fb mobile portal. Try change the m to www see if it works. |
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May 24 2012, 11:01 AM
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#16
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Senior Member
2,562 posts Joined: Jan 2003
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May 25 2012, 06:57 AM
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#17
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Senior Member
2,562 posts Joined: Jan 2003
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this morning, everythings look ok to me, i can transfer payment from my saving/current to credit card already..
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