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 Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC

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psiloveu
post Sep 2 2011, 09:39 AM

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QUOTE(gerrardling @ Sep 1 2011, 12:22 PM)
there are some features like EON call for cash and EON balance merged in HLB already. So HLB CC able to use that features also ?
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If u call to bank by using the eon number, u still can get the eon package. These two banks credit card department still work independently. smile.gif
psiloveu
post Nov 2 2011, 10:42 PM

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QUOTE(ceekay78 @ Nov 2 2011, 12:13 PM)
replying ur statement above.
I did paid thru CDM previously, many² times and end up the HLB CS calls me asking me when i want to pay my hse loan since their system shown i havent paid yet. Every 2 weeks the CS would call me asking me when to pay when i had already paid. This happen for 3 / 4 months then i got fedup to pay thru CDM & paid at counter. The best part, the issue still occurs but not sever as the CDM issue so i prefer to use counter pay rather than the CDM even if i have to queue up for so long....

The last call i receive from HLB CS was last Friday. Cant remember the name, when i asked, the dude hangup on me. Want to complain also dunno the name. The fella said to me "Pandai pinjam, mesti pandai bayar balik. Takmau bayar, jangan pinjam lah", then i still talk nicely to him and want to pass him my reference no of the CDM pay but the fella said "no point give us, our record shown u not pay, maybe you pay tesco / carrefour and u mistake is hse loan receipt". Since i got screwed by the dude several times i then asked the name of the dumb dude then he hang-up just like tat.


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I am a bit surprise to read your case.

Why u din use a saving/current account SI to make monthly repayment for your house loan? Usually bank will ask client to open saving/current account as they secured a house loan. hmm.gif

 

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