Same here. I can only view my HLB saving account but not the loan account.

Worse of all, their CS was giving me conflicting advise. He asked me to register the online banking account again even though I already have HLB online banking account.

The bank website mentioned if I have EON online banking and HLB online banking, I don't have to register again. The system will merge them automatically.

Now my EON ATM card is also having problem with HLB ATM. Before that, everything was working fine.

Really frustrated with this kind of nonsense.

I doubt their IT has performed a thorough testing before going live.

My money is virtually stuck. Look like I have to do my banking business over the counter.

I am going to lodge a complaint with BNM if thing doesn't improve in these 2 days.

There is no apology or notice at all from HLB management for the inconveniences caused after the SPD.

This post has been edited by iamoracle: May 8 2012, 07:48 AM

Yes, I did that and then error message popup.

It also fixed on my side but I still can't view my EON loan account.

And, I can't perform own account transfer to EON account. I see only my HLB saving account listed in the drop-down list.

Today, I walked into a HLB branch and wanted to link my EON current account with my HLB ATM card. The teller was unable to do it due to system issue.

Looks like their system is still screwed up.

Can you imagine this scenario?

Have to withdraw cash from HLB saving account via HLB ATM and deposit it into HLB cash deposit machine to pay HLB car loan.

The online banking is not supporting own account transfer at the moment.

What a laughing stock!


At 3:53pm today, online banking is down

Dear Hong Leong Connect customers,

The online service is currently not available.
Please try again later. We apologise for any inconvenience caused.

Thank you

This post has been edited by iamoracle: May 15 2012, 03:55 PM

Received this SMS yesterday. There is a contact email for your online banking issue.