Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsHong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
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 Jan 18 2012, 01:46 PM
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#1
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Junior Member
25 posts Joined: Dec 2011 
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QUOTE(shiroikun @ Jan 16 2012, 03:31 PM) They are busy in migrating EON's customer info, credit cards etc. It is not surprise their database is not updated real-time for credit card application. Just stay with it expected to be better after may,after SPD 1..currently both team ex-ebb & hlb in the middle of process to migrate customer data..hopefully the service will be better after this  |
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Jan 20 2012, 01:17 PM
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#2
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Junior Member
25 posts Joined: Dec 2011
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QUOTE(hye @ Jan 18 2012, 02:11 PM) By that time then all the customers hop over to another bank already and bid their goodbyes to HLB! Sept is 8 months away and I don't think if I were their customer I'll be that patient coz I'm not compensated in any way for my inconveniences which the bank creates for me. it's a must for long term benefit..if i not mistaken any bank with merger issue also suffer same side effect..it's not a one day discussion and decison to make sure also job can been done..it involve all team from 2 different banking entity to come up with wise decision..I think other banks card promos are anytime better than HLB. |
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