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 Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC

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aeiou228
post May 11 2012, 01:50 PM

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Same problem here. I'm ex Eon account holder. After switched over to HL connect internet banking, my ex EON current account was missing. Reported and received reply I will be able to view it in 5 working days. Today is the last day and yet account still missing.
Is FD account viewable in HL connect ?? If yes, my FD account missing too. mad.gif


aeiou228
post May 11 2012, 04:42 PM

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QUOTE(NewGUY @ May 11 2012, 03:50 PM)
Got fren work in there and say, so just share wats goin on inside....

This also left the company after merger due this stupid procedure.....
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I think you are right. I made a RM1500 cash withdrawal over the counter at HLB branch (not ex EON) yesterday, the counter teller had to yelled to the officer behind the partition to come forward and verified the payment with a swipe of her tag. I thought bank's officers can verify payments remotely at their own terminals ?
aeiou228
post May 13 2012, 02:36 PM

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QUOTE(ken_zie @ May 13 2012, 12:28 PM)
Override with swipe of tag? HLB officer override a transaction with their thumb print. If the officer's PC is not connected to the host, then he/she will not be able to override remotely and thus have to go to the teller's terminal to do overriding
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Yes. The officer came to the counter, swiped her tag, then keyed in something using her fingers Infront of my very eyes. Perhaps you are not aware that there are branches still doing this overriding procedures ?

This post has been edited by aeiou228: May 13 2012, 02:37 PM
aeiou228
post May 14 2012, 02:05 PM

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Aiyo.......HLB connect down and out again.
aeiou228
post May 14 2012, 04:32 PM

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QUOTE(rayfoo @ May 14 2012, 04:22 PM)
my cc account details missing again... vmad.gif
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CS said by 16th May, all missing accounts sure can see.
aeiou228
post May 16 2012, 11:48 AM

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5th May 2012 Single Platform Day (SPD) become EPD, eleven platform day.
Day 11.

HL Connect still cacat. Yvonne chia, you can resign liao.
aeiou228
post May 23 2012, 06:23 PM

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HL connect problem already gone viral on FB. All customer are effected since 5th may single platform day.
https://m.facebook.com/friends/requests.php..._user=838259025
aeiou228
post May 24 2012, 09:44 AM

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QUOTE(rayfoo @ May 24 2012, 09:34 AM)
Can't see anything on that link
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I was able to view it. Maybe you can't open a Fb mobile portal. Try change the m to www see if it works.
aeiou228
post May 24 2012, 10:50 AM

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QUOTE(rayfoo @ May 24 2012, 09:51 AM)
page not found, i viewing from PC
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https://www.facebook.com/shareitout
aeiou228
post May 24 2012, 12:08 PM

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QUOTE(rayfoo @ May 24 2012, 11:01 AM)
oops it's in chinese  sweat.gif
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Kopi pasta to Google translate ma.

 

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