is their CS 24/7 ? can't seem to get hold of anyone picking up my call
Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
Hong Leong Bank - WORST service, VERY BAD experience @ Hong Leong Bank CC
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Dec 31 2013, 09:22 PM
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#1
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Senior Member
7,496 posts Joined: Feb 2007 |
is their CS 24/7 ? can't seem to get hold of anyone picking up my call
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Feb 21 2014, 04:11 PM
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#2
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7,496 posts Joined: Feb 2007 |
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Jul 22 2014, 04:25 PM
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#3
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7,496 posts Joined: Feb 2007 |
QUOTE(Jason @ Jul 22 2014, 11:36 AM) Called on Friday night 18 July 2014 to ask for GST waiver. CS say cannot, only use points, so I said cancel my HLB card. which card are u using ?CS said my card will be "temporarily cancelled" and retention team in HLB will call me next week to offer me the GST waiver. Zzz |
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Jul 24 2014, 11:55 AM
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#4
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Jul 24 2014, 08:18 PM
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#5
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Jul 26 2014, 07:28 AM
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#6
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Sep 27 2014, 12:34 AM
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#7
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QUOTE(limjonyee @ Sep 26 2014, 09:09 PM) It is the worst. Cancel my card a long time ago, still charge me membership annual fee. Go branch, cannot settle. Give me phone number, nobody pick up. Later black list me because of a few hundred ringgit. Now I wanna apply car loan, cannot. So I go settle with them. In the end all the fee was waived. But the clearance letter I call them a few times, say will email and fax la... then I didn't receive, say my email got problem. Fax also never get. Phone also hard to get, each time call must also put on hold for a long time. Talk to them politely, but they ended up slam the phone before I finished talking. Wtf bank. bro just scare them with bank negara |
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Sep 29 2014, 09:58 PM
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#8
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QUOTE(victorywp @ Sep 29 2014, 12:06 PM) why are you always so negative? if lulu msia under groceries, he can argue his point with hlb why doha not ?you suggested not to use at overseas because lulu hypermarket at doha not entitled for 10% wise cb. but since lulu hypermarket is coming to malaysia, just want to know what are you suggesting now? lulu hypermarket problem or overseas problem? |
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Nov 18 2014, 11:50 AM
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#9
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