First of all, I would like to ask for opinions regarding this matter.

My colleague who is an Indonesian was sent to work on my current project temporarily. He fell sick (mainly fever and sore throat) and went to see Klinik Ng yesterday. He was given 6 types of medicine (fever, antibiotic, tablets for sore throat, cough syrup, tablets for nausea and syrup called Gaviscon). The medicine were given in a small quantity (for tablets - less than 10 pills each type). He was charged RM 150.
I thought this was ridiculous and called the hospital on my colleague's behalf to ask how they came up with the figure because he couldn't speak English and Malay fluently. I was very disappointed with the nurse who answered my call as she slammed down the phone after saying "Your friend is not under 12. He got mouth to talk". She was very rude all the while but I managed to ask that the consultation fee they charge is RM35.

So did my colleague get cheated? I feel so bad for him as a doctor in Malaysia would treat foreigners like this. I am utterly disappointed that there are doctors who only care about money.

what are you waiting for then? lipot!

go to the clinic personally. Phone call ain't gonna cut it.

>Feels cheated
>Open thread in /k/
>Trolololol

Call again. Tell the nurse to go fly kite. Tell her you want to speak to the doctor or you will lodge a complaint with MMA - www.mma.org.my

SnowWhite Tan is boss.

Anyway, maybe the clinic thought her Indonesian employee is those rich one.

Malaysia, anything also possible. Don't tell me professional or not, all ppl are the same.

Please "BAND" this clinic...

There are nice people around so don't feels so bad because of some rotten ones. Just treats your friend nicely...I am sure your company will be paying for the bill anyway (claim).

TS,

dun get it wrong. FOREIGNERS are charged higher than citizens. This is their (clinics) rights.

I was in THAI n went to clinic for small problem, they charged me rm 200.

typical mahresian

Gaviscon = heartburn

RM150 very expensive... unethical

u stupid or what TS???? ur friend is not citizen rite??? theres diff in charging bills for citizen and non citizen la....

Poor Snow White. Come I become one of your dwarf. U like which drawf?

Normal lar , I brought a friend from taiwan for fever and sorethroat also .

Give lots of medicine and injection = RM135

bodo punye ts. jew ask him go public hospital. charge is higher than citizen also. ni pun nak kecoh. panggil olang scammer pulak

i was thinking about this issue too. but could not find that we are subsidized going to private doctors.

TS never travel mucho out of the country b4 huh?

Snow White should give employee apple.

Should demand to speak to the doctor. At least go complain about the rude nurse.

Want to take it up a notch? Go relate the case to the Malay Mail Hotline.

next time at foreign country, unless you were dying, don't go to clinic or hospital.

what time your colleague went to the clinic? there are clinics that sell medicine more expensive after midnight until early morning.

antibiotic where got cheap one ?

our drugs are subsidized.. tat's y c doctor need IC to prove u Malaysian

The doctor is the evil witch.

11am..

SNow White ignore me.

Erythromycin. Amoxicillin. Not so expensive what.

Padan muka?

this

And does the doctor give the extra charge back to the government?

hehe thx for ur support

Gaviscon is for heartburn, hmmm.

Looks like he was cheated to me.

The woman's response on the phone is typical. As a foreigner myself, I am becoming increasingly disillusioned with the attitude of people in service positions in Malaysia. From shops to government officials to police to airport staff. They are a joke. No social skills whatsoever.

Go to the clinic with your friend once he gets better. Sort it out. He'll probably not get any kind of refund but at least they will know that people will not stand for this kind of behavior.

Our clinic have subsidy too for malaysian? I thaught only hospital.

haloo ts.. u bring u fren to that clinic, then slowtalk laa with d doc.. else, go report..

clinic no.. drugs yes..

THIS.

ok so maybe they charge higher to foreigners.

But still, that nurse's attitude, unacceptable.

Chey anyway can claim from company one ma.

the antibiotic is yellow colour.

yes, let's rock band party this clinic

I was just about to search on Forum Lowyat to see if this is the case.

I checked in with the doctor for fever, sore throat and some slight flu.

He charged me RM191 for 3 days of medication.

I'm not sure what is the name of this doctor, he's an Indian. Don't recall them charging this much on weekdays.

Should totally report this. Cheater!

indonesian lain kire la wei

Same clinic? Re: glowstick's post.

This post has been edited by thesoothsayer: Feb 19 2012, 01:35 PM

just go pharmacy & buy those meds la

immigrants are charged differently for clinical treatment

faizal87 and moochan, ain't no immigrant alright. it's daylight robbery.

thesoothsayer yes it's the exact same clinic. how do we report this? trying to search for a way, can't let him go ya know. it's not cool, terribly unethical.

First step is probably to request for a break down of the fees.

This is the guideline for doctors:
http://www.mma.org.my/Portals/0/Introducti...%20Part%20A.pdf

Probably can go forward from there.

Anybody that feels that the charges by either hospital or klinik in the private side can forward their complains directly to the MOH.

If really the doctor is overcharging the MOH can do something about it. However bear in mind the following

1. MOH/KKM regulates ONLY professional fees (that is doctors charges)
2. So if the doctor charges too high on medication, we can only forward the complain to the consumers side of the ministry to give them warning letter
3. Only fees problems are handle by me. But if you're unhappy about services or you feel that the doctor is unethical, you can also email directly to me so I can forward it to the correct department for action.
4. If you are the complainant, the rules and regulations 'says' that you need to meet up the doctor for 'grievance procedure'. so if you want to complain but remains anonymous, it is much more difficult to take action, since part of the investigation of the complains will 'dig out' your case files. However, all investigation will be strictly confidential between MOH/complainant/premise.
5. If you can, provide evidence bout the alleged doctor. for example, if you feel that you're overchaged, asked the doctor to give you itemised bill. It is by law that they have to. If they don't want, then it's MMC that will take action.

hope this help

This post has been edited by drpaulchan: Feb 24 2012, 04:36 PM

ko ingat /k jabatan buruh? jabatan kastam? polis diraja malaysia?

haha that klinik simply charge one, been before

gaviscon around 20-40 right?

i wonder are those docters high on weed when they are treating theri patient