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> "Customers Always Right" but must be Reasonable, come learn from our case study! Case5

svage98
post Dec 21 2011, 01:30 PM

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Joined: Oct 2007
From: Nilai



QUOTE(pargon @ Dec 19 2011, 04:05 PM)
many item i buy with lingloong, he trusted seller in lyn, but i confuse, what diffrent bandar tun razak, kuantan with bandar tun razak pahang?? that poscode it same right?? that means that place are same, why skynet in pahang very2 stupid to find that place?? skynet give you and ur customer that big problem. but 1 more very important, customer always right  biggrin.gif
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I face similar problem with skynet. I even wrote full address clearly and yet they said cannot find my house. Claim my area cannot find in their map or something so I had to give them direction to the nearest "jalan" to my house then only can they find. doh.gif

Anyhow back to topic...yes customer is always right but how much patience does a seller have to admit this.

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