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> "Customers Always Right" but must be Reasonable, come learn from our case study! Case5

adhoc
post May 21 2011, 07:58 PM

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QUOTE(I<3LYN @ May 21 2011, 03:54 PM)
i have similar issues now.. a customer request for exchange a with a minor problem she found on her angry bird plush... it was a thread end that wasn't being cut properly, can be fixed easily by cutting the thread by herself... she insisted to exchange... no idea how to solve the case with her now :S
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Your case quite ridiculous. I don't think you have to replace her.
adhoc
post May 22 2011, 02:05 PM

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QUOTE(lingloong @ May 21 2011, 08:29 PM)
Some buyer just too skeptical bout the stuff they bought. Small matter can treat like SOooo BIG issue when they misinterpret the term "Customer IS Always Right"  smile.gif

Ignore is the best policy, if you entertain them, they will get up on your head soon  sweat.gif

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If they want to be so choosy they should go retail store to shop. See the physical product before buying. Just that buying online is at their convenience and cheaper price smile.gif
adhoc
post May 23 2011, 09:45 PM

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@bonnykun

Wow, brother you're a really patience business man and a very fussy customer you met there. If i were you i already lost my temper and f***ed him.
adhoc
post May 25 2011, 06:19 PM

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QUOTE(Dandy @ May 25 2011, 03:25 PM)
get some point.can try use it next time on buyer.lol(customer always right)
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Only to some extend bro smile.gif not all buyers are like boonykun.
adhoc
post May 27 2011, 09:51 AM

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QUOTE(clearcase @ May 26 2011, 10:31 PM)
lol, i think i know that guy.. he's kinda schizo person, bragging he's related to a royalty, though just staying in a flat..  laugh.gif
can read more madness here
enter at your own risk  tongue.gif
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I don't see any article regarding this guy. Are you trying to generate traffic? sweat.gif

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