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> "Customers Always Right" but must be Reasonable, come learn from our case study! Case5

Retrons
post Apr 27 2011, 10:29 PM

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QUOTE(funnyface @ Apr 27 2011, 10:09 PM)
Got 1 personal experience la, almost same wif the case study but i never ask for refund la. I was asking why the price suddenly drop, then the seller say price fluctuate according to supplier (same per ur previous comment  nod.gif ). As a good seller, he takes another good approach by offer a better discount on next purchase. icon_idea.gif 
I think this is a good solution la, seller not need angry, buyer also wont butthurt, win-win situation... whistling.gif
Just for reference la, some time cannot blame buyer upset for suddenly drop of price (before getting the item, after got the item does not count).  icon_rolleyes.gif
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I agree with TS here too.

Firstly, sellers put up a price, buyer's agree then reserve/downpayment/full payment.

Then tomorrow price drop but the order / reservation / purchase was made yesterday. So the seller probably already bought the unit from supplier for a higher price on that order date.

Seller's don't really control the prices, if supplier / market raise, all other dealer also have to increase, or either they can earn less. For me, if I know price will drop tomorrow, i'll definitely ask them to come back tomorrow for better price.

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