Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed New Topic New Poll

Outline · [ Standard ] · Linear+

> "Customers Always Right" but must be Reasonable, come learn from our case study! Case5

SUSFuturewyatt
post Apr 30 2011, 12:37 AM

Getting Started
**
Junior Member
57 posts

Joined: Jun 2010
QUOTE(zhen^wei @ Apr 27 2011, 09:00 PM)
SSD and Hdd Price keep changing everyday/ week
same like tesco price keep changing. once u deal with this price, then this is the deal.
*
mana ada.its same at least 3 month.the price change because the model and technology change.i give u example la.

Myvi 1.0,Myvi 1.3,Myvi 1.3 SE ,Executive edition,limited edition? why so many series? but actually all SAME.U take Myvi 1.0, Myvi 1.3 better offer.take 1.3..1.0 got promition pulak. smile.gif .If you dealer you keep all this model you die.you dont keep others keep it die also. cry.gif when you sell a gadjet or tech item actualy you are not SELL the item.you just sell the Technology and Features.when new features and technology release it will be replace the old want.That why all electronic item branded or non branded MADE IN CHINA.so easy to manufacture produce or reproduce if they want.

This we call market manipulation.This make $$$$ manufacture untung kaw kaw.and As a DEALER or SELLER mmg pening la.Goods Sold cant returnable its a NOT Malaysia apply this.this is Computer sales and service law.easy to said its a global law.Actually return the monney to customer its a `unfightable` service...its advantage to company and person do this. cool2.gif (but if my shop got buy 1 free 1 when buy printer i do this laaa.hahaa)

But nowdays got Tribunal Pengguna..when go there...already know who clearly winner. whistling.gif.

This post has been edited by Futurewyatt: Apr 30 2011, 12:43 AM
SUSFuturewyatt
post Apr 30 2011, 04:27 PM

Getting Started
**
Junior Member
57 posts

Joined: Jun 2010
QUOTE(zhen^wei @ Apr 30 2011, 11:39 AM)
u not work in computer field right ?

sellers like cex, moderno , etc retail shop can understand the cost of the hardware. like last week the samsung hardisk price up.

it depends on distributor cost, and we not import direct from samsung smile.gif
*
I am already 10 years in industry. I learn many step in bussiness.not just computer.but a lot of bussiness...how they sucessful.how they lingkup.. so from there i make a research...and just Now i have my own shop..its a computer shop..OMG!... You want become dealer or retailer thats your choice.no one blame you for this.but i choose to become Distribitor.(which mean i am control a things and price,others dont have. rclxms.gif ). this complaint or ridicilious tukar barang etc etc etc JUST HAPPEND when you are RETAILER. biggrin.gif ...Just now i am worked on it to become distrbitor.

When become distribitor `bawah` have dealer.its split to big dealer and small dealer.Distribitor have a right to sell the things or item to any dealer they want.but it not happpend when you become a Dealer because you bawah ada apa? whistling.gif so all of your in price war and kill each others about cheap price and last stok and who refused will die like a dog ...its not happend to us (distribitor)..

You know why the harddisk price up? its not up but i has been up.it happend when the hard disk just only have 300pcs and suddenly ABC SDN BHD take 200pcs in one list.so left 100pcs.same time DEF Enterprise want take 10pcs and others company want take 10pcs also...so the stock could be not enough or hot finish like pisang goreng.....so how to fix this problem? order more? or tell you need waiti 3 weeks? of course naikkan harga a little bit la.Distribitor not rugi apa pun when you bising-bising harga naik.but if you take the stock also distribitor `happy` with this. laugh.gif Kiri kanan untung lebih.the 200pcs stock take by ABC SDN BHD can cover rental,salary etc etc..profit from small company its a bonus.can sell its better.cant sell doesnt matter..

have heard konsep penawaran dan permintaan? This tactic happend also to Industri Gula(sugar)...Gula(sugar) price control under goverment mah.Supplier dont have to force goverment make the price up.they just `hide` the stock so......the price will up a little bit. laugh.gif this thing happend when want raya cina and raya aidilfitri.at this time demand like ....so same things happend here.

Didnt see this coming didnt you? thats what we call this is a BUSSINESS!.laugh.gif I can see this IT related profitable for to distribitor or Manufacture...Small dealer/online bussiness/home based bussiness will be have a lot of future pain...

This post has been edited by Futurewyatt: Apr 30 2011, 05:40 PM
SUSFuturewyatt
post Apr 30 2011, 04:46 PM

Getting Started
**
Junior Member
57 posts

Joined: Jun 2010
QUOTE(opera33 @ Apr 30 2011, 04:40 PM)
For the first case, thats pretty funny.

As for second case, buyer has the right to ask for return of good even after purchasing it. The "Goods Sold not Returnable" thing, no matter you did actually wrote it out or not, if the buyer claiming it from Tribunal, the Seller ended up need to refund + the admin fees for Tribunal. As long the purpose of the item bought is not for reselling purpose.
*
trust me.if seller know what are they selling and focus what are they try to sell and service. most seller can avoid this.its happend when seller think about $$$$$,rental,salary,bla bla bla.they just think about $$$$$$ only.they just know cukup bulan rental can cover.this kind of type seller mostly service from them like ........

Computer and IT sales and services ARE not like bussiness like kedai runcit/kedai makan.just take and leave it.My EX bos also like that.he dont know anything.just sell like that.when people ask more detailed just simple said `Dont know`.`Its not our problem`.`Thats factory problem`.

As a seller the things what are we selling can decide our future bussiness.its can become Dark or become Bright.

This post has been edited by Futurewyatt: Apr 30 2011, 04:56 PM
SUSFuturewyatt
post May 1 2011, 12:16 PM

Getting Started
**
Junior Member
57 posts

Joined: Jun 2010
the rules *Sold are not Returnable* only useful if you company very big and in market already 10 years old. if you home based bussiness and apply this die already.

You just wasting time discuss the problem never end...it happend to all small dealer@retailer.It also happend to big dealer like Sengheng also but because Sengheng already 20 years in market and have whole branch at Malaysia including Sabah and Sarawak so the effect so small.Their also have a lot of stok and have most for all brand.plus they have member card.Do installment also.also have billboard advertisement everywhere.If they loss 1 customer they get 100 new customer.

This post has been edited by Futurewyatt: May 1 2011, 12:48 PM
SUSFuturewyatt
post May 4 2011, 06:10 PM

Getting Started
**
Junior Member
57 posts

Joined: Jun 2010
QUOTE(zhen^wei @ May 1 2011, 09:48 PM)
if wan to get double protection also can, buyer have to pay for the insurances, same like airasia
*
computer @IT stuff who want pay insurance?

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0246sec    0.26    7 queries    GZIP Disabled
Time is now: 12th December 2025 - 11:51 PM