q5 or q5ii?

both are 4-5 yrs old.

after factory reset or firmware update, likely u need a google patch.

it's a small file to be loaded on top of the firmware.

note u need the right ones for the model, pls check model, build, etc.

best if u can get them from seller to be sure. if not try reading and looking here:

http://himediatech.com/support.htm
http://bbs.himedia.cn/forum-12-1.html
http://bbs.himedia.cn/thread-186361-1-1.html

Yours like never updated

Picture of the launcher if you can...

I guess yours is this...
http://bbs.himedia.cn/forum.php?mod=viewthread&tid=172621

Your firmware 1.0.1 must be the original, u never updated.

If u had factory reset shows same, that confirms it.

I m quite sure there r updates, u will need to find them if u want.

But if all is good,  u have utube n google working, happy enough, then ok.