himedia q5 is >5 years old, older than q5ii - obsolete.

check yr firmware version, best to have the last one.

this model, it was before himedia went int'l starting with q16 3 yrs ago.

so, the original firmware does not have google stuff - playstore, youtube, chrome...

for these od modles, if u change a working firmware, u need to install the google patch file too to get all google back.
it is not too late - u just need to find the right firmware and google patch file.

i have done that many times on my old q5ii.

still rocking, can playback bdmv, dtshdma, can stream all popular apps... but yes, old things are slower!
for u, i would think the current q5/q10pro will be good.

take cheaper but smaller storage q5pro if just for playback and not so much online streaming.

take q10pro if u plan to do more online apps streaming and like the internal HDD compartment - u can just take out the HDD in acryan, put it inside q10pro, will work auto, no need to do anything else.

somewhere in this thread is a link to all himedia models latest/last firmwares... i can't remember which page.

u need latest firmware+google patch to get all the google stuff.

yr box is old, all old things need to retire...

i have retired acryan pohd, acryan mini - both excellent players with superior video output but can't do online streaming, can't play certain files, subtitles.

i am about to retire my oldest q5ii becos it can't do 4k, hevc, 10 bit, ddtruehd.

still have one more q5ii, q16, q10pro in service.

as tech moves along, new formats becoming mainstream, have to keep up.

when u buy yr next box, take note the specs alone won't say it all.

best if u take yr files and demo test them.

or at least confirm with other users it is good for what u want.

boxes are never created the same, price considered.

there can be marked differences in certain things, e.g. firmware updates for 2-3 yrs, video and audio playback output quality.

and if u r used to the picture quality of ac ryan pohd, u will know when u next watch one of yr files on another box.

Sometimes the apps you install / uninstall can cause instabilities...

Try full reset...check before you start populating it again

So of the China firmware have the google already...just need to check properly...

Here you go...
http://bbs.himedia.cn/forum-12-1.html

If a factory reset doesn't solve the various issues.. To save yourself a lot of headaches, better just get a newer and much better device.

i hv a pohd and a pohd mini.

both retired in boxes now, complete sets.

both in working condition.

been using them until a few months ago.
if interested, pm me!

Who gave you the link?

I can try to help...need more info on yr box...

Your Q5...what generation, single dual or quad core, China or international, current firmware version, etc...

Snap picture of the info page n paste here....

We MUST be sure...not just believe that it's this "box" else doom from start...

Also need exact match for firmware version to be double sure.... 1.1.4xxx won't do it...

We can rule out the 4th generation, probably the 3rd too...that leaves 2 version to check...

?

those are... about handphones?

Where and how did )u buy this box?

There's a newer "diy 1.1.9” and Google play store patch... perhap try search for that and see if anyone has that handy...

This is Ori 1.1.9 ... http://bbs.himedia.cn/thread-177836-1-1.html

Came full circle?...  https://forum.lowyat.net/index.php?showtopi...post&p=73432879

Ps...I can't really read Mandarin too...
Very strange indeed...now I'll have to check it out on the pc.

I think these are the right ones...but it's for him to confirm. I only have the firmware version to go with...

U can contact him, he can help u.