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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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kelvin_hata
post Aug 23 2011, 08:04 AM

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can mine upgrade to 4mb??

im using uni pack.

i cant tahan anymore cos im using unifi at my office but went back home my internet lik snail.. shakehead.gif


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kelvin_hata
post Aug 23 2011, 10:58 AM

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QUOTE(dvinez @ Aug 23 2011, 10:51 AM)

bro ur stats very nice, no problem
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im using unipack.. now is 2nd years...
can i upgrade to 4mb???

how can i do that? call tm can do or i need to visit the branch? smile.gif
kelvin_hata
post Aug 23 2011, 04:11 PM

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QUOTE(nwk @ Aug 23 2011, 11:01 AM)
you can pm tm reseller here to upgrade. service is free & no need to waste time going to tmpoint.
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anyone reseller here to help?? i wan to upgrade...

im from penang.
kelvin_hata
post Sep 5 2011, 09:35 PM

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hi,

today i jus go to tm point and upgrade to 4mb line... but i didt receive any support doc from tm after i done my upgrade.. i got few question to ask sifu here..

1. How the charges will apply to me after i upgrade to 4mb (unipack), i means the pro-rate charges.

2. how long will they take for upgrade the service?

3. will any tm installer engineer call to confirm the speed etc etc?

kelvin_hata
post Sep 9 2011, 08:59 PM

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QUOTE(fylon @ Sep 9 2011, 10:35 AM)
Am with 1MB package since my 1st apply til now, and enjoying 1.5MB speed (which about 180-200kbps all these time, I know I'm getting extra from TM tongue.gif). But they capped me back to exactly 1MB after their July - Aug worldwide maintenance.

And am going to move to new area soon, thus I planned to upgrade to 4MB by 1 shot. First email they E-Customer service and they return me a call, ask me to approach to the nearest TM point. And I did that today but with a disappointment.

Thanks for the advise bro, I will give ahcheap a PM see what can work out now! Thanks! icon_rolleyes.gif
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i have the same problem like you even my modem report my line is 2mb++

tat y i upgrade to 4mb now..

btw, the technician ppl will come to visit me by tomorrow... what they need to do for check my line?? or??? i need to pay TM for this???


Added on September 9, 2011, 8:59 pm
QUOTE(fylon @ Sep 9 2011, 10:35 AM)
Am with 1MB package since my 1st apply til now, and enjoying 1.5MB speed (which about 180-200kbps all these time, I know I'm getting extra from TM tongue.gif). But they capped me back to exactly 1MB after their July - Aug worldwide maintenance.

And am going to move to new area soon, thus I planned to upgrade to 4MB by 1 shot. First email they E-Customer service and they return me a call, ask me to approach to the nearest TM point. And I did that today but with a disappointment.

Thanks for the advise bro, I will give ahcheap a PM see what can work out now! Thanks! icon_rolleyes.gif
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i have the same problem like you even my modem report my line is 2mb++

tat y i upgrade to 4mb now..

btw, the technician ppl will come to visit me by tomorrow... what they need to do for check my line?? or??? i need to pay TM for this???

This post has been edited by kelvin_hata: Sep 9 2011, 08:59 PM
kelvin_hata
post Sep 10 2011, 10:36 AM

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the engineer is coming for doin upgrade... but my line still at 1mb, he told me hav to wait til monday for the tm server to sync me to 4mb line?? izzit true??

Attached Image


Added on September 10, 2011, 10:40 amuser posted image

my speed still sleep.gif


Added on September 10, 2011, 10:48 am
QUOTE(donhealyou @ Sep 8 2011, 07:29 PM)
user posted image
hey there all... this is my 1mbps line modem stats... i already posted before but without the picture... can i upgrade my line to 4mbps...

my line very slow  cry.gif can any sifus help me out? thanks...
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bro... may i know ur phone line quality? i means the tone... vy noise or not?? if yes... ask the engineer to check ur cable. i facing this when i stay at kampung type house... was complain few times and manage to get the engineer to replace the telekom line from the house til telekom db. it about 500m ++
and i get 2mb line speed. biggrin.gif without disconnect issue lo.. nod.gif icon_rolleyes.gif


Added on September 10, 2011, 11:17 amAfter some call in to 100... here the result.


user posted image

user posted image

user posted image

user posted image

user posted image

user posted image

user posted image <--- how come sad.gif

This post has been edited by kelvin_hata: Sep 10 2011, 11:23 AM
kelvin_hata
post Sep 10 2011, 12:20 PM

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QUOTE(Shunz @ Sep 10 2011, 11:51 AM)
Wow, can I know what ip range are you and what SNR margin and line attenuation
Your speed is impressive for 4MB
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The engineer giv me up to 5mb, i request for 6mb he told me to obvious... so...Zzzzz

SNR margin and line attenuation
user posted image

IP is 60.50.1/2/3/4/5.xxx

This post has been edited by kelvin_hata: Sep 10 2011, 12:21 PM
kelvin_hata
post Sep 10 2011, 11:27 PM

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QUOTE(pigduck @ Sep 10 2011, 05:41 PM)
the TM guys and my wiring people came and spent roughly the whole day in my house -

TM downgraded my data rate from 5mbps to 4096 and my SNR is now at 12+. It was at 8 before then dropped to 6 to 3 to -3.9. However, they said there was something wrong with my internal wiring because when they used their own wire they could get an SNR of 20.

So yes, I do believe my internal wiring may not be able to support data very well.

TM said I should downgrade my package from 4mbps to 2mbps and change my wiring.

I did some speed tests and am now getting 3.5mbps on my line. This morning for the first time, I got 4.85mbps. But of course, the SNR margin was so erratic that it made it very unstable. We will see now by decreasing the data rate whether it will have any effect on my line. This is probably the best solution for now.

I don't think I will change my wiring either - it will need to be exposed and it looks ugly. Plus I'm going to wait for high speed broadband in my area then upgrade to fibre optics. I don't think it's worth changing my telephone cables now when I do eventually intend to change to fibre optics.


Added on September 10, 2011, 5:42 pmAnother sad thing - ip that starts with 175 don't work well for me. 218 is better and I never get 60. Why is this so?
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after few reboot... i not able to get ip start from 60 ... 218 is the better for now. 175 getting time out when ping to dns

QUOTE(Shunz @ Sep 10 2011, 08:15 PM)
Just for information, You only can get maximum of 5.119 Megabit per second blush.gif
The 7MB and 6MB is inaccurate, that's just the speed of burst  biggrin.gif
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wat so ever... as long as dun dc n slow speed den ok for me. biggrin.gif
kelvin_hata
post Sep 12 2011, 12:32 AM

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QUOTE(donhealyou @ Sep 11 2011, 02:04 PM)
hey i checked the phone line quality, downstairs the tone very clear but i check upstairs the tone got a little bit noisy sound... so any idea is it cable problem or other problem?
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hmm... lik this no idea... last time i facing is my phone tone background with lot of sparking sound.


Added on September 12, 2011, 12:33 am
QUOTE(AjkR06 @ Sep 11 2011, 05:17 AM)
if you already got the free dect phone from the previous 1mbps package, then you're definitely not entitle for the other one. For the wireless modem, depending on the technician who will come to your house to setup your 4mbps, some will not so 'straight' where they will just hand out the new modem without any hesisation.... Unfortunately, i got the 'straight' technician where he said i already got the wireless modem and tm will not hand out the new modem if the customer already owned it. Haish....
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i got 2 dlink wifi modem now smile.gif laugh.gif

This post has been edited by kelvin_hata: Sep 12 2011, 12:33 AM
kelvin_hata
post Sep 13 2011, 03:35 PM

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QUOTE(pitywoman @ Sep 12 2011, 01:29 PM)
what will be u all normal dl speed? 300kb/s? or 400kb/s or 500kb/s?
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So far i always get 430kbps - 460 kbps++ Attached Image

QUOTE(Shunz @ Sep 13 2011, 01:01 AM)
With correct paperwork, you may get it changed free


Added on September 13, 2011, 1:02 am
As for 42MS, its normal.
You living in Malaysia. TM routing are  ohmy.gif
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nod.gif nod.gif nod.gif

print screen ping test on cmd will do the job. laugh.gif
kelvin_hata
post Sep 14 2011, 10:09 PM

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QUOTE(Shunz @ Sep 14 2011, 02:54 PM)
Hey, where you get the Bandwidth Monitor stuff, it come from 安全卫士?
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yup... u can get it free from www.360.cn

not bad as for monitor my apps. smile.gif
kelvin_hata
post Sep 14 2011, 11:14 PM

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QUOTE(chewlf @ Sep 14 2011, 10:11 PM)
Hi all,

I just upgraded my streamyx 1M to 4M last Sat. Today suddenly my streamyx cannot connect to internet. Not sure what happen. Nothing has changed from my router. Now i feel very frustrated without internet.  vmad.gif

I found the WAN ip given was 2.2.x.x. Not sure what's that ip from. Anyone face problem on connection after few days of upgrade?
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yes... pls call to 100 and told them u unable to connect to internet.
mine account have been assign to fix IP"pppoa" after upgrade to 4mb. sleep.gif

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