QUOTE(nwk @ Sep 9 2011, 10:22 AM)
your line may be able to support 4Mb or 2Mb but if they don't have any ports left at your area, then they can't upgrade your line even if they wanted to.
you can pm ahcheap for help. he is an authorized tm reseller here. his service is free.
Am with 1MB package since my 1st apply til now, and enjoying 1.5MB speed (which about 180-200kbps all these time, I know I'm getting extra from TM

). But they capped me back to exactly 1MB after their July - Aug worldwide maintenance.
And am going to move to new area soon, thus I planned to upgrade to 4MB by 1 shot. First email they E-Customer service and they return me a call, ask me to approach to the nearest TM point. And I did that today but with a disappointment.
Thanks for the advise bro, I will give ahcheap a PM see what can work out now! Thanks!