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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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fylon
post Sep 3 2011, 02:57 PM

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From: Soviet Sarawak


Hi guys, just wonder any 4MB user in Kuching @ Poh Kwong Park area? And how is the performance? I'm going to move to that area soon and I'm thinking to upgrade my current 1MB to 4MB, but would to heard from user from that area 1st before make my move (if there is any).
fylon
post Sep 9 2011, 10:18 AM

~ The Revival ~
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Senior Member
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From: Soviet Sarawak


Hi guys, I just been to my nearest TM point ask about 4MB. Darn they said my not available for 4MB and not even for 2MB. doh.gif

Btw, below is the info from my modem. I think my line at least can support up to 2MB right?

QUOTE
Interface Status Rate
DSL Up  2048 kbps / 510 kbps
Noise margin downstream: 40 db
output power upstream: 4 db
attenuation downstream: 3 db


This post has been edited by fylon: Sep 9 2011, 10:19 AM
fylon
post Sep 9 2011, 10:35 AM

~ The Revival ~
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Senior Member
4,431 posts

Joined: Mar 2007
From: Soviet Sarawak


QUOTE(nwk @ Sep 9 2011, 10:22 AM)
your line may be able to support 4Mb or 2Mb but if they don't have any ports left at your area, then they can't upgrade your line even if they wanted to.

you can pm ahcheap for help. he is an authorized tm reseller here. his service is free.
*
Am with 1MB package since my 1st apply til now, and enjoying 1.5MB speed (which about 180-200kbps all these time, I know I'm getting extra from TM tongue.gif). But they capped me back to exactly 1MB after their July - Aug worldwide maintenance.

And am going to move to new area soon, thus I planned to upgrade to 4MB by 1 shot. First email they E-Customer service and they return me a call, ask me to approach to the nearest TM point. And I did that today but with a disappointment.

Thanks for the advise bro, I will give ahcheap a PM see what can work out now! Thanks! icon_rolleyes.gif
fylon
post Oct 7 2011, 03:09 PM

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Senior Member
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From: Soviet Sarawak


Just got the installer came over my place yesterday to check my line, everything is fine as according to the installer.

As per their technician said, everything is ok just the line attenuation is high about 53 thus they cannot set me to 4MB right away but have to report back to TM let them do something on their exchange before can let me have 4MB.

Anyone face this kind of problem before? What should I do? Continue making call to 100 and rush them to get thing done or wait patiently?
fylon
post Apr 20 2012, 01:17 PM

~ The Revival ~
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Senior Member
4,431 posts

Joined: Mar 2007
From: Soviet Sarawak


Finally gotten my 4MB line and account been activated within 2hrs time. So far so good, technician come over my place and capped my speed at 5120kbps, download speed is 532KB/s constant with 52.xx IP.

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