I've upgraded from 1MB to 4MB last monday, and they didn't give me any free modem.
Wednesday the installer calls to confirm my upgrade, but til nw Im stil using 1MB speed but at their system Im already at 4MB. I keep trying to call the installer but he's not picking up my calls!

The modem is given to me at TM Point or by the installer?
Is it true that the installer have to come to my house to do the settings? or everything can be done outside?