Anyone faced such situation before?
Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A
|
|
 Aug 13 2012, 06:31 PM
Return to original view | Post
#1
|
 
Junior Member
316 posts Joined: Jan 2003 
|
I was on this package since March and using it normally since then. However, at 10am Sunday (12th March), my streamyx was down. DSL light was off and there was no dialing tone on my house phone. I called TM and they say to fix by 24 hours but I wasn't contacted.
Anyone faced such situation before? |
Quote|
|
Aug 14 2012, 10:51 AM
Return to original view | Post
#2
|
|
Junior Member
316 posts Joined: Jan 2003
|
QUOTE(dannychen @ Aug 13 2012, 10:27 PM) may be their dslam or cable thief issues. by the way, its 12th of March or August? It's 12th August, was a typo. Unfortunately, TM hasn't come to my place and rectify the situation till today  |
|
|
Aug 14 2012, 09:12 PM
Return to original view | Post
#3
|
|
Junior Member
316 posts Joined: Jan 2003
|
QUOTE(raksaser @ Aug 14 2012, 11:06 AM) do u have the report number? call tm back and complain then give ur report number. been same situation twice. solve by 24hours even in public holidays. It's my 3rd call to them since sunday, and yes I gave them the report number. Same procedure, if it's not fixed by 24 hours, have to call them back. I feel this is really ridiculous. Yet they tell me that it is their procedure that if the issues were not fixed within 24 hours, customers must call back to 100 and inform them. I feel that this only happens in our bolehland. I guess I wait till tmr and see what happens....aihh..... |
|
Topic ClosedOptions
|
| Change to: |  0.0168sec
 0.31
 7 queries
 GZIP Disabled
Time is now: 9th December 2025 - 01:34 AM |
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Powered by Invision Power Board © 2025 IPS, Inc.